Modern, luxuriös und freundliches Personal.

Angebotener und inbegriffener Abholservice, aber letztendlich keine Abholung vom Flughafen. Kommunikation bzw. Erreichbarkeit über Booking.com schlecht. Im Hotel angekommen gab es eine schlechte Ausrede vom Duty Manager warum der Abholservice nicht vor Ort war. Mangelhaft. Besser wäre das Eingestehen und damit eine deutlichere Entschuldigung. Deshalb gibt es insgesamt nur 4* Sterne, da sonst das Personal und Freundlichkeit top ist. Bei der persönlichen Wertschätzung ist noch Potenzial. Da sind andere 5* Hotels besser. Generell ist der Abholservice deutlich überteuert, über 5mal so viel als wenn am Flughafen ein Taxi am Schalter bestelltx.

Nice and clean rooms, the club rooms were bigger and more spacious, however we found the bathrooms to be bit small as compared to the room size. Nice breakfast, though no buffet, but we could order from the menu, and they made sure we got whatever we ordered out of the menu. Very good and efficient staff at the Chinese restaurant and at the Club level breakfast area, helpful and polite.

Nothing specific.

Excellent everything.

Staff and everything.

Breakfast was substandard. In fact some of the food was stale and we got sick from this. Avoid restaurant House of Ming! Substandard Chinese restaurant, horrible food, not worth going there!!

Breakfast was very poor. Stale food and we got sick from eating the breakfast! Avoid restaurant House of Ming! Substandard Chinese restaurant

Well, it is a mixed feeling with this time in TAJ. Maybe I had high expectations. property did good in some areas and was disappointed in other areas. Check-in was smooth as butter. Though the room floor has rust marks on it. on multiple areas. Did not expect that though. That was a premium room, supposedly. Bathroom worked flawlessly, room service was very slow. The cake was delayed by 3.5 hours. Rest everything was on time. Bar serves really good cocktails. but the music is so loud at some times, that it feels more like a club than a bar. and drinks cost 14 USD/1300 a drink which is okay. But music is deal breaker if you are trying to unwind after a really tiring day. In terms of Service and room quality i would rate them 8/10.

Food disappointed me completely in both restaurants called Machan, and House of Ming, where I had breakfast and dinner. Breakfast was okay, served on the table, eat all you can. out of the south Indian trail, only Idli was done right, rest everything was not up to mark. Chole Bhature on the other hand was a horrid tale of whatever can go wrong, went wrong. Could not eat it. If you are reading this, I would suggest juices, they did not mess that up. In the House of Ming: Stay away from Hakka noodles. In terms of taste, it felt like stale noodles with stir-fried veggies. Dumplings though was really good. So it's more like a mixed pot of hits and misses. Would not hold it against property. That was my experience. If you are reading this and booking taj, I would say all the best.

Das Hotel ist wundervoll. Besonders gut war das Fruehstueck im 8. Stock. Der Chef Vinett hat uns jeden Tag mehrere indische Fruehstueckoptionen an den Tisch gebracht und Sweta hat sich sehr liebevoll um uns gekuemmert.

In unserem Zimmer war es ab 6:30 laut von oben da ueber unserem Zimmer die Kueche f den 8. Stock war. Es war glaube ich Nr. 727. Besser ein anderes verlangen.

Everything! The wine cellar is simply an awesome addition to the hotel. Wow! What an absolute delight. Loved it. The spa, sauna, steam and jacuzzi were amazing. Also the pool and facilities. Perfect. The staff were wonderfully polite, relaxed and helpful. Special mention to Sweta Singh and Ujjawal Bajaj who were super helpful when I had to leave early on my last day. Thank you so much.

Nothing at all.

Sehr gute Ausstattung. Sehr freundliches Personal. Gute zentrale Lage. Die Bedienung, das Frühstück und die Speisen in der Clublounge sind sehr gut.

Wir mussten sehr lange auf die Speisen beim Frühstück warten.

Everything. Amazing service and outstanding facilities.

Everything. The best experience I have ever had at a hotel.

Das Hotel ist sehr gut, Preis umgerechnet wie in Berlin,aber Leistung sehr hochwertig, Waren Kleinigkeiten zum verbessern,aber waren wir sehr zufrieden

Das ist Asia, Muss man ganz anders denken, Aber das Hotel kann ich empfehlen, Das Television muss man extra bestellen und bezahlen, ansonsten hat man nur Tatawerbung,manche Internetseiten waren blockiert,

Beautifully renovated

Everything was great, no complains

Everything was fabulous, Mr Govind and RB. Rai were more than perfect and really nice. They made our stay splendid. Thank you very much 👍

Nothing. All was great 👍

Overall excellent experience. Great room and staff at all places. Front desk was superb,

Breakfast is a la cart which is fine. The ordered items came in wrong sequence!

Room was spotless and a good size. Pool area and spa were well appointed. Location was convenient for both airport and the various sights of Delhi.

For a 5 star hotel, service was truly poor. Perhaps we arrived at a busy time, as the lobby area was extremely chaotic, but we were required to wait 40mins before we could check-in. The check-in process itself then took another 20mins. We had booked a 2 bed apartment many months in advance, only to be told upon check-in that this wouldn’t be possible and so we were to be placed into adjacent (not adjoined) double rooms instead. No apology nor explanation was provided. Whilst this was not a major problem for us, it certainly could be for those with children etc, and it was nonetheless frustrating. We had booked an apartment for a reason. Suitcases were strewn around reception. When our bags were brought to our room, so were the 2 bags of someone else. It took some convincing to assure the gentleman that they didn’t belong to us. Hopefully they were reunited with their true owner! Service in the restaurant Machan was also exceptionally slow and inattentive. Overall, the experience fell far below what I was expecting from a Taj group hotel.

Good hospitality and location

Nothing

Best customer service and experience ive had. I ended up staying for nearly one month at this hotel. Thanks Mr Shahjah, Rahul Piyosh managers for hosting me and giving me some great upgrades always polite and super professional. Even letting me use facilities post checkout after a very lengthy stay. Thanks Mr Roopak in the gym i saw a massive difference from our daily sessions defo part of the reason i extended. Miss Priya great massages relieving my soreness after the gym and feeling reenergised. Thanks to Mr Gosh Aruhi and the lounge team for serving me everyday preparing my order already out of knowing from the day before. Superb attention to details. Thanks to tashi and yamini at front desk for also helping me. Pool was peaceful pleasant clean huge and very relaxing. Loved the free suite upgrade suite best sleep ever.

Doesn’t apply. Everything perfect

I stayed at the property for four nights prior to a trip elsewhere in India. Purpose was to grind through 12 times zones of jet lag in comfort. The property was exceptional. The room was great. The Wi-Fi was fast the pool was beautiful, the steam room in the spa was exceptional, the many restaurants provided absolutely delicious food with impeccable service, the staff was as nice and as helpful as you could imagine. I recommend this property without reservation when in Delhi. 

Nothing

Breakfast Service Pool

Pizza was expensive and average

We liked the decor, comfort, food, swimming pool and other great facilities. It was in an great part of Delhi, very central. The thoughtfulness of staff and the way they interacted was very good. We hired a chauffeur driven car. The the diver, Akbar was highly knowledgeable about Delhi. He was super professional and took a lot of effort to make us comfortable in seeing the city. If we are in Delhi we will come back to stay in this hotel. A truly 5 star experience!

Fewer vegetarian options at cocktail bar.

All good

Greeens

Excellent! Great restaurants & super comfortable room!

All was great!

We would like to give hearty high praise to the room service of Mr. Ganeshyam who took excellent care of our room, with minute attention to details, care and cleanliness. We were also very happy with the upgrade we got on the room, which was beautiful. However there were two downsides that we think the hotel should take into consideration (below).

1) The breakfast - it was an "a la carte" system that simply didn't work. The service was slow, inefficient, unorderly. It felt like the whole scene wasn't managed properly - loads of waiters who didn't know what to do. We kept wondering why they changed the previous excellent buffet system, and it was challenging even to get salt... 2) Even though we stayed in a beautiful spacious room, there was constant irritating noise of dragging that came from the inner lift services of the hotel and the noise travelled in a way that highly disturbed our stay in the room throughout the day. The hotel tried to resolve the problem with no success.