Beautiful resort, very comfortable and could of easily stayed longer the staff were so friendly and so accommodating and helpful organizing everything we needed, shout out to Ly and Hua. Short walk away from old town and new town nightlife close enough for walking also.

We would recommend staying on pool view side over river view which are more expensive only due to the noisy bike bridge spoiled the experience on the balcony.

Everything and everyone.

Nothing

It is a beautiful Resort with great attention to detail. Staff were amazing, and ensured that we were totally catered for. The facilities were great, with two swimming pools, and a divine spa onsite. Food was delicious, with plenty choices for every meal.

Nothing

From the moment we arrived the staff went above and beyond to ensure we had everything we needed. The rooms were very comfortable and clean. We enjoyed the buffet breakfast and all the food was delicious. The outdoor areas were beautiful and the pool was lovely. We also enjoyed a very relaxing spa service. The location is perfect, walking distance to the night markets and its was great to be able to use bikes to explore further. Everything at the hotel was outstanding.

This is our second stay at River Town and the first since COVID. We were very happy to be back and it was better than expected. The breakfast buffet has a great selection for every taste and the hotel is great value for money. Centrally located its a quick walk to the Old Town and Night Markets. Thank you for a wonderful stay

Nothing - we loved everything.

The kindness of the staff..knowing your name, very helpful with everything..so i stay 3 nights more

Staff were excellent, friendly and very attentive. Hotel is well located with an excellent pool and great breakfast - highly recommend

1. 조식- 4박하는 동안 조식을 매일 먹어도 너무 맛있었음. 메뉴구성, 맛, 매일 다른 메뉴가 훌륭했음. 2. 직원들의 친절과 서비스 - very friendly 3. 위치 - 호이안 올드타운에 도보 접근이 쉽고 자전거 대여해줘서 멀리까지 나갔다올수 있었음 4. 1층 레스토랑 - 스테이크, 햄버거, 피자 맛이 매우 훌륭하고 가격도 가성비넘침 5. 수영장 - 크고 넓어서 좋음. 2개를 해의 위치에 따라서 바꿔가며 사용.

없음.

Everything was great. The staff are particularly wonderful. We looked forward to our interactions with Vu but really all were fantastic.

Nothing.

Every aspect of this experience from check in, to ordering room service to interacting with the exceptionally skilled staff is simply perfection. There is literally not one negative thing that can possibly be said about this oasis of comfort and luxury. Not only is the building itself new, clean bright airy and spacious, but the staff in this hotel truly are world class. From silver service in the restaurant to a very helpful front of house, this establishment is top class, on a world scale. A particular mention must go to staff members Quoc, Tung and Lan, people who truly made our time in Vietnam unforgettable.

Nothing.

I liked the location - close to the ancient town and night market but still in a quiet area. The staff were wonderful, very helpful. The spa was great with skilled technicians.

N/A

The staff were the best!

location and breakfast. And the staff is the best!

nothing

Friendly staff and good location.

Loved the location and staff at Rivertown. The pool and spa were amazing to use, and the restaurant for both breakfast and dinner were lovely to eat at.

amazing location, facilities, cleanliness and staff!

ONLY drawback is the temperature of the gym!

From the moment we arrived we were made feel welcome by all the amazing staff who made our two week stay one of the best holidays we have ever had. The location was perfect with only a short walk to the Ancient town. The hotel grounds were beautiful and the pool was fabulous. The Soul Restaurant attached to the hotel provided excellent food, excellent service and such warm welcoming staff every day.

There wasn’t anything negative about the property in our eyes.

Exceptional hotel for rooms, staff and food and pools. you can’t go wrong staying here.

Nothing.

Great staff very attentive .Great food comfortable beds lovely pool

small cups in room

The staff were so friendly and could not do enough to help with most staff speaking good English. The location is two streets from the night market and it is close enough to cross the bridge into the old town. The spa treatments were relaxing and professionally done. Loved the two pools and that one was for adults only.

Loved my stay here! The Hotel is a 5 min walk away from the night market and the old town. The view from my room was amazing and I absolutely loved it. The food was great and they had happy hours at the pool which was the highlight of my stay. They have two pools, one in the front and one in the back. There are also beautiful gardens and cottages for relaxing as you enter the Hotel. The staff was very friendly and helpful. They gave us very nice coconut cookies as a parting gift. The only issue was the sound from the metal bridge behind the Hotel but we personally did not find it to be a huge problem. The balcony windows soundproofed our rooms sufficiently but if you are a light sleeper or want to relax in the balcony, it might be an issue for you. HOWEVER, the Hotel had left an apology note for the noise which stated that the Government is planning on making a concrete bridge in June. If this happens i dont think there will be anything to point out about this place.

Not really much that i can point out and if I have to then that would be extremely minor or subjective things.

The place was gorgeous, location was excellent (not too far from the busyness of the old town, but quiet enough for relaxing evenings). Great breakfast, and meal options.

This is a fabulous hotel. Lovely gardens and pool area and has a very relaxing vibe. It's a short walk to everything. Staff are great and super helpful. They rang airlines to check flights and even checked us in on an onward flight. Breakfast was excellent and overall a great stay. This was our favourite hotel travelling across Vietnam

Nothing, a great place to stay and amazing value for money

The swimming pool is what I believe most people stay at this resort for. The super friendly staff and cleanliness is next level.. its one of best resorts to start a hard earned holiday, very relaxing and away from hustle and bustle but still within walking distance to markets and a cheap taxi ride to the city centre

They need a swimming pool rail to get in and out of pool, it's a little slippery and way the edges shaped (tilting downwards) is a little slippery & scary

Very well located only a 10 minute walk from old town hoi an. Staff incredible helpful and able to recommend great tailors, day trips and restaurants. Breakfast very good with a wide variety of selection.