loved the location, very secluded but close enough to the centre on the bike. staff was very friendly and professional. food at the bazaar restaurant was exceptional!

all inclusive option wasn’t available, would much prefer that.

Private and super clean beach

Hotel could have done more on the big pool area to make it more cozy and also the a la carts menu food was way overpriced.

Stunning location. Amazing team of staff on the property. Beautiful resort over all.

The shower needs a little attention in that slope of the it doesn’t allow water to drain properly.

Temple point was great! Lovely staff and very easy and helpful with whatever you need. Eunice was fantastic and organising and sorting questions I had before we got there and sorting us when we got there. We had a beautiful honeymoon package with a romantic meal which was amazing. Jackeline was our main waitress and she was fantastic she undertsood my dietry needs, I have coeliac disease and this makes it hard for me to eat places, temple point sorted me the head chef mark to sort my meals as I could eat from the buffet, this was amazing his food was perfect and safe and made my life south easier so thank you Mark! The room was lovely, great air con, WiFi and beautiful setting, would highly recommend and is safe for gluten free just contact them prior

We didn't like that hotel guests had to pay 2000 kes to get in to the bar on the beach and then if you didn't spend exactly that on the date you didn't get it back if you spent more you had the get another 2000 kes voucher made no sense, the bar was very loud on new years until 5am which was understandable because its new years but 5am is abit much or maybe prewar the guests that are nearer and can hear the bar

amazing location … great views

water pressure in bathroom was very poor… kindly look into this.

The location is fine, the place is quiet. Front desk and reservation staff are quick to accommodate requests if and when challenges occur. I got a room upgrade. I added one more night to my stay.

The breakfast options was quite TERRIBLE, the chef served burnt and overcooked food severally. The breakfast staff is a NIGHTMARE, my requests were ignored severally ,was subjected to their infights (where i had to remind them that i was a paying guest) and they flatly refused to serve at one point. I thought the bad attitudes and unprofessionalism was the norm until a white guest joined on the third day and the staff magically transformed. Its 2022 and racial discrimination against Kenyans who are equally paying clients is quite unacceptable. As a frequent Solo female traveler this is the WORST treatment I've received in my country. The experience was beyond disappointing and might be the only reason to not come back. Housekeeping should be a bit keen but once you raise your issue through the front desk they are quick to accommodate your request. There are no phones in the room and reception closes at 11.00pm till 6.00 am and there's no way to reach them incase of an emergency.

-Serene location with lots of flora -Litchaus bar is quite famous and pull guests from other neighbouring facilities for the sunset view -Spacious rooms -Outdoor cinema at 7.30pm. However, timing should be adjusted to 10.00pm to allow guests enjoy sunset at Litchaus and dinner, otherwise, you can't have both and Litchaus always wins.

-Meal type is alcarte possibly due to the few guests that were there. Choosing appropriate meal is a task. -Meal plan even for full board accommodation doesn't include a soft drink or even water. This is billed separately. -Swimming pool's water is quite salty. It should be disalinated. -Menus indicate outdated prices. Actual billing is higher than indicated on menus.

I liked the staff ….especially Gabriella and Hasim …the rooms were exceptionally clean

the food was not made well the steak was bloody raw

Very friendly and attentive staffs, must really say katana and emmanuel karisa really stood out super friendly and always ready to help, good food and breakfast, the cleanliness of the room was top notch,comfortable bed,amazing views and lots of fresh clean air,just a small world to unwind!

Just replace the small fridge, keeps making noise after certain minutes,maybe for the next guests

The location is amazing. You can eat in Lichthaus for 1000kes in the evening and watch the sunset. The pool is great and cleaned daily. It's a long way to the long beach, but it's on the coast.

Basically I liked everything!

Nando was very helpful with our excursions

we when off peak so some water activities weren’t a available which I wasn’t aware of we arrived quite late and food at buffet was pretty much out - we tried to go out to get something but got told we couldn’t bring any food back to the hotel staff weren’t very helpful in my opinion we checked out a day early

The deluxe rooms, private beach, Litchhaus bar and the views of Mida Creek

There was wood borer in the standard room. we were fortunate enough to be moved to a better and cleaner room on our last night