Friendly and supportive staff, great location, clean and nice room.

Friendly staffs, comfy beds, big shower room. very nice local food nearby, walking distance to very nice local food store & massage, walking distance to One Nimman.

can hear little noise i.e airplane which is acceptable!

The staff were very nice and helpful. Khun Tai and Khun Alongkot did help me a lot during my stay. Location is good (near department store, Doi suthep). Breakfast was above average for the price. The room were clean, same as other hotels in CROSS group.

Location is near the airport, so it a little noisy during the flight. No security camera at parking area.

Super comfortable bed. Big bathroom with huge bath.

The only issue was the Wi-Fi, which didn't work very well.

Very good location. Room is spacious and comfortable. Staff are very helpful and friendly. I checked in at late night and requested for room change. The staff was really willing to facilitate and find the new room.

Parking lot is a bit packed

Good location With car parking area Breakfast ok

Room is smaller than view in online picture

The location is excellent, next to Maya Shopping Mall and within easy walking distance of Nimmanhemin Road, with all its restaurants and bars. I had a problem with forgetting my passports in the safe and the staff dealt with it in a very satisfactory way.

beautiful salt water pool ( although not huge) clean beautiful use of space in the family suite as there are separate rooms like a small studio lovely bathroom deep bath abundance of hot water comfortable beds

All are good but parking is superb. However, in my father's room, we had to call for cleaning in the afternoon for the 2nd night. I think because they have lack of staffs. However, all staffs at the front desk and the dining room are very friendly and helpful. We got upgrade rooms from booking. The room are bigger.

The rooms in Building B are more noisy than building A. My room and my sister room are 624 and 522 are more noisy than my father and my cousin room which are 623 and 621. My cousin's room 621, the window cannot be locked.

the studio was amazing, i really enjoyed my short stay there. the studio had everything that was needed. really comfortable beds aswel. location was great too,

everything was great, nothing bad

Lovely room and great bed

nothing

Very comfortable large bed, great location (2 minute walk to Maya mall, 5 minute walk to One Niman with lots of bars restaurants and a night market & 30ish minutes into old town, or 200 baht tuk tuk). Daily cleaning with drinking water restocked

Booked a room with garden view but got a view of a next door hotel. Booked a suite with kitchen but were told that your not allowed to use the hob or cook in the room. Pool not worth mentioning, small & shallow and in the shade all day.

Real cool property cute rooms located near hop area. Staff went above and beyond

The staff were nice. I liked the desk in the room.

The room photos displayed are not accurate. The actual rooms are darker and much more dated and worn and does not include a view or kitchenette as shown in the photos. The WiFi was poor. I had trouble accessing the internet and when I did the signal would come and go. This remained true even after the router was restarted many times and even after the hotel IT guy came to troubleshoot. The value of this hotel is questionable. There is much better available at this price point in terms of location, amenities and facilities.

Location, comfort, Clean. Very close to one of the better malls in Chiang Mai (Maya Mall).

Passable breakfast. Very limited and uninspiring.