The staff was very friendly, although the gift store was closed, and there were only 2 staff so when it was time to eat, or if you ordered anything but a bottled beer, it didn't seem feasible for the two (very friendly) staffers to accommodate any over and above type requests from the guests.

More staff on hand to make things like Pisco Sours for the tourists. I wish the gift store was open. The man at the desk might have been new.... when I'd ask "Where is this? "Where is that?" he was very uncertain, however we did have a language barrier- My Spanish is not good The room was beautiful , but the shower needs a shower curtain! You take a shower, and all the water floods the bathroom Also, most places in Peru- the rooms need their own water heaters- The water takes a long time to warm up, therefore wasting precious water. I like warm showers so I wasted water for 5 minutes for it to warm it up.