Bedrooms and on suite bathrooms

It was not ready at check in time had to wait for it to be cleaned. Very inconvenient! So the. It was a rush job. The outlets in all bathrooms the first day did not work. One bath didn’t have a toilet paper holder. Carpets dirty

We loved the view from the windows overlooking the mountains. The cabin had plenty of space and beds and worked perfect for our group.

The cabin was not cleaned when we got there. We were on the phone both days of our trip trying to figure out if it was going to be cleaned or if we were going to be moved. It never got cleaned and we never got moved. I have pictures of the filth they left for us. Not only was the inside terrible, we had to walk over trash to get to our cabin. It looked like a landfill outside our cabin.

beautiful views, number of bedrooms and bathrooms were perfect.

Many issues with outside, decks have places the wood is rotting, and has not been cleaned in a while. There was no trash pickup all week, The refrigerator is in very bad shape, with cracked shelves, and no shelves in the door. The inside did not match the pictures online.

BEST View we have ever had in the Smokies. VACASA is by far the BEST host we have ever had at any location. I will always look to them first for accommodations anywhere I am planning to travel.

The view of the mountains is gorgeous. We loved that every bedroom had it's own bathroom. The beds were comfortable. Wifi and cable worked great. Tons of space for large groups.

Cleanliness was an issue. When we arrived it looked like the property had not been cleaned in quite some time. There were dead bugs everywhere. The wood floors were filthy. Mouse droppings were in every dresser drawer (the dresser drawers were full of the spare blankets, so they were unusable) and in the laundry area. The hot tub was not working when we arrived. Maintenance was able to get it working by the 2nd day. The fireplace did not work and was not fixed during our stay. The kitchen is not stocked with cooking tools. We had 13 people to cook for and had no pots, pans, baking dishes, or large bowls. The cabin accommodates a lot of people sleep-wise, but the family room has seating for 5 people only. Also, the backyard is littered with trash. It definitely detracts from the view.

The view