The location was near my function.

Checked in, went to my room and immediately checked out. The room was not as pictured. It smelled old,visible stains in the carpet, and the room was like a box with little walkability and my wife refused to stay. We drove 3 1/2 hours for a event and this did not go well. We were told we would be refunded after finding out my card was charged immediately for the entire stay. 😡 This did not set well, but was assured it would be done by the desk clerk Ihmal as I recall, hope I spelled it correctly. After driving around to get another hotel room, on day 2 of my stay I received a text that checkout was at noon at this hotel. I called immediately to let them know I was not in that hotel and was informed the system showed me in but checked out but no refund information. That was upsetting and after a conversation with that clerk she said I will get with the manager and supervisor regarding the refund. I confirmed no information did not show any mention of refund notification by the clerk. This clerk did respond back within the hour via a call and sent me refund confirmation via email. I appreciate her timely followup. I have never experienced pictured facilities as untrue this was a first. I will not do that again especially places I am not familiar with. I will not use this hotel again or brand chain period.

Petit déjeuner correct

Hôtel mal entretenu et sale. 3ème literie en mauvais état. De nombreuses tâches sur canapé et salle de bain non nettoyée. Quartier pas très agréable. De l’autre côté d’une voie rapide, qui sépare l’hôtel des centres d’interêt. Bref à fuir !

Quiet for the most part. Some of the neighboring rooms were loud as they had small children.

Beds were too firm. Breakfast was lacking. Milk was expired and the kitchen staff acted like they didn't speak English. Did areas weren't kept clean during breakfast. Also, not enough parking. The parking lot was littered with food and garbage life someone threw out a whole garbage bag into their parking lot.

Camera spaziosa e pulita. Ottima colazione.

All ok

Early breakfast

Local novo, cheirando tinta ainda. Um apartamento, com sala, cozinha, quarto e banheiro. Duas televisões. Totalmente equipado. Estacionamento sem custo extra.

Local meio ermo, ao lado de uma mineradora. Mas o local é seguro.

Ottimo hotel situato a pochi km dal downtown della città. Pulizia, comodità dei letti e colazione negli standard americani. Consigliato.

nulla

Very new and clean. Spacious. Full kitchen I don’t know who would use it. But the fridge does get noisy at night. Nice bathroom.

Everything was fine until then next morning when I tried to go get breakfast. Last night during check in the staff member told me the breakfast is until 10 So I went down 9:30 in the morning and saw them closing the door and won’t let me in. So I went to the front desk and they told me that it closes 9:30 today. I said the guy yesterday told me it was until 10.the front desk said “it even have the sign” which wasn’t there and who go check the sign at the night before? I was very very disappointed. The low score is mostly because of this incident. They weren’t trying to fix it. And when I told the front desk to tell the other staff member from last time to not give false information, she was like “ehh”.