Muy poco

La piscina , sin verde, todas las reposeras amontonadas. Me robaron un par de birkenstock y se preocuparon un ratito, y eso fue todo.

Great beach. All rooms have an ocean view. The bar was fantastic.

The food was poor throughout, even the restaurants are not really restaurant quality. The guests were mainly American, which is fine but had a middle aged vibe.

Being honest there was very little we liked about this hotel. The property states that it offers 5 star accommodation but in reality it could not be further from the truth. The max we would put this hotel at is 3 star. We had booked for 11 nights and were so disappointed with our stay we left 5 days early and flew to Miami and stayed there instead.

The hotel is unclean and shabby. We had two family suites and the smell of the drainage and mustiness was unbearable. I suffer from asthma and it effected me terribly. Everything felt constantly damp including the bedding. The rooms were so disappointing that we only used them to sleep in and couldn't bare being in them otherwise. Despite the all inclusive booking, the food, especially in the specialised restaurants when we managed to get a booking, was so bad that we ended up eating in restaurants outside of the hotel most nights, therefore paying twice for food! The only way in which this hotel would be appealing in our opinion, is if you are a drinker and are availing of the free drink around the clock ... which led to numerous occasions of vomit in the lifts and elsewhere. We honestly could not wait to get out of the property when we made the decision to leave and for us our vacation only began at that stage! Would never stay here again and would never recommend this hotel! Really kicking ourselves as we had read some bad reviews and ignored them thinking it would be okay, however those reviews were spot on and we will pay heed in future!

Friendly staff, cleanliness very good

Not enough to do there if the weather is bad. Food very mediocre except breakfast. Very dated rooms. No ATM

Poloha, strava, pohodlie, uschovna batozin cely den

Hluk z vonku, ked ste otvorili balkon, nejaka chladiaca jednotka, niektorych casnikov ste museli nahanat, aby vam doniesli drink na veceri a velmi pustena klimatizacia vsade, v interieroch bola zima

Brilliant location and room a suite at front and wonderful balcolny. Evening entertainment dancers particularly good. Mostly very nice food for an all inclusive, and good spirit brands on tap.

Pictures of what you were expecting by way of dishes in the booking resturants lets say rather optimistic and its dissapointing to be mislead, mostly to do with size and one dish advertising fois grass it was so mimimal as to be impossible to see! There is no need to do this just be honest! Some bar staff need training in how to make coctails advetrsed eg the magaritas were very variable. No wine in room not everybody drinks spirits. Music at pool most of the day far too load, local music to DJ's taste (eg Rap!!) not an international taste no quiet areas to eascape and the noise made it difficult to rest as well as read. Sometomes the pool noise and ambiance resembled an 18 - 30 holiday escape if thats what Rui want the advertising should say so in order you can make a proper choice!

It has potential to be amazing, it’s a great location but needs to be updated

The property is super dated, not super clean and the food was mediocre at best. My husband was really disappointed in the food, but i have been to other “all inclusive” places in the Bahamas and experienced similar bad food quality and taste..The steakhouse “Bahamas” was Wildly disappointing! they definitely need to work on their cuisine. I would never recommend to any foodies.

Awful hotel. The pictures you see online do not represent the reality. The food quality is poor. It should be ‘all inclusive’ but the restaurants for dinner are always fully booked and it is difficult to get a place. The staff is not nice.

Everything.

The food at the buffet was really good and we’re picky eaters. We were surprised because reviews had mentioned food wasn’t that great. Staff were all so friendly and accommodating. The room was nice and beds were comfortable! The 24hr bar was fun and loved that they had food to snack on while we were enjoying our drinks!

The reservations for restaurants were nearly impossible to get. We only got one reservation for our 3 night stay, but as I mentioned the buffet was really good so we didn’t mind too much! I did find a small bug in our bathroom and that really bothered me. We also noticed some stains on the bedding, but that was handled right away.

- plusieurs restaurants avec thème et très variés - le personnel au top et très souriant - établissement moderne et complet en terme de services - animations/spectacles du soir vraiment excellent. Équipe d’animation au top !

- cafards/fourmis présents dans le buffet principal. Très gros malus pour un établissement de ce type de gamme - sol de la chambre un peu glissant

Rooms and public spaces with a strong smell of mold combined with poor cleaning. Staff very uneducated, you have to interrupt their personal conversations to order or get something. At the pool bar, very noisy due to the very loud conversation and giggling of the staff. Beach not private, with sellers at the entrance and all day standing at the beach. Dangerous to swim because those seller place and use a lot of jetski right in front of the hotel. No green spaces to walk or stay, not what you expect from a resort. This is basically a hotel with (very bad) drinks and food included and a pool. Not a resort at all. Left 2 days before, to go to the Reef Atlantis, staff seemed very uninterested and used to people leaving earlier.

Staff were excellent. Recommend the steakhouse for dinner. Buffet is huge with lots of options. If you just want to eat, drink and sit in the sun this is the right place.

Very small property with few activities on site. Had to taxi into town or book separate excursions to do anything other than hang out. "Swim up" bar was really a walk up--pretty but tiny and packed. Main pool was large but cold.

Property was right on the beach! It had great food at the buffet and you can also make reservations at different restaurants on the property. Staff was amazing!

Local people kept coming on the beach selling items; got to be annoying and some guests were smoking on the beach and at the pool. Breathing their second hand smoking was Awful!!!

Food was amazing, as were the staff.

Location good - about 50 dollars by taxi if pre booked from the airport. Optics in the room and well stocked fridge, would be nice to see some wine in there! Room was clean and serviced daily. Great view of the pool and sea, next door is a little but of a eye sore, but maybe better when it reopens.

It’s not 5 star! Staff are not interested in ensuring you get the 5 star, they think all inclusive so don’t even try! No services on the beach other than your sunbed! Hassled a lot on the beach by those selling. Room service choices are limited, it’s 24 hours but you can’t have breakfast before 7:15am (not good when your off doing trips and leaving at 6:30am!)

Loved the location, staff, facilities, pools and restaurants. Perfect setting and amazing staff in every single role.

The small beds and basic level bedding and basic room quality seemed less than expected. Also there were no real activities available...no bikes, no kayaks, floats or water activities available. The daytime activities could use a bit of a boost.

Very clean. Staff was always cleaning

Decor was a bit too slick should be more beachy

Great

We stayed in a room with broken A C the 3 rd night we wanted to change rooms /next room broken fridge other than that it was great .beach was awesome , the people in booking day excershions weren’t accomating at all never got to do the 5 island tours that I went to the Bahamas for they weee aweful,staff they acted like they didn’t want to help us ,but staff was very friendly , the Krystal restaurant was awesome same as steak house

Enjoyed the food and tried all the restaurants…service was excellent! The property was beautiful!

We were in what was called the family suite…which turned out to be two separate rooms with a connecting door…this made it difficult when making reservations for dinner because we had to book each room separately! But did enjoy the fact that we had two bathrooms!

Beach front

No good coffee options

Breakfast was phenomenal! The create your own omelette and soooo many smoothie and juice choices, *chefs kiss *

Everything was fabulous!

The resort is well organized with all your needs

The staff were so rude , i was finding difficult to find nice staff even when you ask a simple glass of water, also chasing all the time housekeeping to fill up shower gel , give us some towels and not just taking from the room the dirty ones , because we stayed 2 weeks so we needed to change towels etc… the room was done on daily basis but very dirty

Everything. Couldn’t fault it. Food was the best I’ve ever had at an all inclusive.

Could have done with more tables for people to fit and watch the entertainment

The location is perfect

The staff were rude, not helpful, and favoured tippers. As a regular RIU traveller- this is by far the WORST RIU resort. If this was my first visit at a RIU, it would be my last. I think I can count the number of friendly/helpful staff on my one hand. The taxi driver informed me that this is a common complaint from people that stay there.