The room's interior design is very nice. The view from the balcony was amazing. There is a coffe machine and capsules in the room. Private parking is available behind the hotel (first you need to check in, the card for the room opens then the gate). The wellness ( a small pool and a sauna with showers and a chill room) is free of charge, very cosy and open until 21:00.

The restaurant should be avoided. Unprofessional and slow service, poor food and overpriced, You can find much better nearby.

We stayed in the suite, which was newly renovated. Spa and Pool area also fresh and renovated. Serviceminded front desk staff.

- Breakfast was okay, but just about - Be advised that the Church next to the hotel is ringing its bell from 0700AM to 10PM every 15min :-)

The guy at reception was extremely polite and helpful!! Nice and clean place to stay. Breakfast is one of the best so far!!!! I would like to come one more time!

There were no key to bathroom. It’s not good when you have kids with you 🤪 Doors are a bit too old, I would like to renovate/repair them.

location, nice room, good views

4th time staying in this hotel- 1st time since Covid and the refurbishment. Breakfast buffet used to be 10/10 but now it’s just 5/10. Disappointing breakfast area. Too small. Queues. Juice not fresh and watery. Not enough coffee machines. Hot and cold buffet selection not as good as before.

Beautiful views. Lovely place to walk. Fabulous little arty gift shop and local ski hire nearby. Excellent transport, bus to Innsbruck approx 20 mins. Bus to ski 12mins.

Some building work (renovation) ongoing. Our door lock broke. I'd prefer to have some coffee making facilities in the room. BUT don't be put off. The room was huge, clean and comfortable with really lush views.

great location, ski depot , pool and sauna

The room is very new, compare to most of the hotels I have stayed in Austria. Parking is east and convenient. Staff is very friendly and helpful.

Not that I don't like. but the restaurant is a bit exclusive. I booked the room during my road trip and needed to make a stop (i.e., this stay is not expected). It was in the evening and I am hungry after driving all day. There are not much options at that hours (7pm I think), so I went down to a restaurant, only the staff told me I need to reserve a table, but he can make an exception for me... I didn't really plan this and how could I know I need a table there.

super service, nice staff

Beautiful hotel, really spacious room with balcony and modern bathroom, good beds, quiet, super convenient location for easily travelling to Innsbruck. Bus pass is a great plus. Good breakfast and large bar&restaurant. Very pleasant and attentive staff. In short, I liked pretty much everything!

Very minor details: 1) It was really hard to regulate the water temperature in the shower (and the water pressure wasn’t great either). 2) Remote control didn’t work (but since I didn’t care I didn’t ask for a new one); and 3) There was a pack of open biscuits left over in one of the desk drawers. Overall, however, this is a great place!

I loved Igls. Tiny village with several restaurants, great mountain views and wonderful hiking and bike trails that went everywhere. On Friday night went to a little bar across the street (Platz?) and had a great time.There were three wonderful musicians who play there once a week who entertained the small crowd and played great music with an incredibly friendly and happy attitude.

Although the spa and gym were open, no one was there, the sauna wasn't on, the massage therapist was out sick and the place just seemed uncared for.Nice room but a bad smell from the bathroom.

the room was very nice and the location perfect. 10 minutes from city center. restaurants around the hotel and the one inside were good.

in the room everything that usually might be included was missing. There was dust of renovation works in the bathroom

This location is quite pleasant. I was very pleased! I was welcomed by a kind and polite staff when I first arrived at this magnificent hotel with a rich history. This attractive woman gave me all the information I required. The area surrounding this hotel is also very nice. My room included a balcony with a little table and chairs. You can take a seat and admire and enjoy the view. There are parks, mountains, cafes, stores, and genuinely kind people around the hotel. I had a great time being here and would definitely return. Additionally, this hotel has a restaurant where you may place a quick order for breakfast or dinner. There is a bus every 10 minutes when I needed to get to the city center. The road to the center of Innsbruck took about 10 minutes. A cab can also be obtained.

The bathroom did not have shampoo and conditioner, and they also could not provide me with an iron, but I liked everything so much that these are completely trifles. You can also buy shampoo at the nearest store, the main thing is to be in time before closing, everything closes quite early.

Very good staff

Staff were very helpful and friendly and spoke great English. The room was quite large and was very clean and comfortable. A substantial buffet breakfast was provided. Location is a few kilometres outside Innsbruck however, with a two night stay, you get a card which allows free transport to Innsbruck and anywhere along the ‘J’ line. This was a great advantage. Was also good value for money.

When we first arrived, we could not access the wifi. Staff immediately offered us another room where the wifi worked very well. Unfortunately, this room faced into the afternoon sun and was very hot. Opening the doors and windows did help but, as the room faced the street, this allowed us to hear all the noise from passing traffic and people which was substantial. It was an unusually hot period when we were there which was unfortunate. Probably not an issue normally.