Absolutely awesome!!!

Amazing. We all had a great time and loved the cabin; no one even wanted to go the city to shop/ look around.

Beautiful new cabin in the mountains. Loved the double sided fireplaces. So cozy and convenient to everything. We even had a bear sighting with our morning coffee while we sat in the rocking chair son the back porch. Can't wait for a return trip to watch the leaves.

Cabin was setup nice but the pots and pans were not good, the bathroom sink started to leak and description is misleading about wi-fi. Everything else was good and weather was beautiful.

Everything was beautiful the staff was very nice and professional. The jacuzzi outside was great and our location was only a couple of minutes from all the attractions. We will be coming back soon thanks eden crest!!!!

It was very nice,good location, just a few minutes from Gatlinburg. It took our breath away when we opened the door. The house had everything we needed. I clean for a living I feel that it needed thoroughly cleaned, a deep cleaning, other than that we thought it was great and would certainly stay there again!

I wanted to email y'all and let you know about a few issues we had with our stay last week.  Things started out badly when I called the day before our stay and was told that our reservation was for 2018 rather than 2017.  That got worked out.  When we arrived there was a problem with the door being locked and we stood outside waiting for an hour until someone arrived and unlocked the door.  I was under the impression (my mistake) that the cabin was outfitted with Wi-Fi and, to your credit, you sent out a portable Wi-Fi unit.  That one didn't work so we came and got another one.  It didn't work either.  There are connectivity problems as our phones frequently didn't work either.  Here are a few other issues:

-- There are no outdoor trash cans, so we had to keep our trash under the cabinets until we left.
-- This one may not be a big deal to others, but the cable is the most basic of packages, with no sports channels.  So we had to go out to a sports bar to watch our favorite team play football.
-- None of the DVD players had been set up.  In fact a couple were unplugged.
-- The hot tub never got up to temp., even on the highest setting.  We called it the "tepid tub" and were never able to use it.
-- The grille is horrible.  It looks new, but already one burner doesn't work.  It is barely able to cook food.  
The yard is a mud field.  I know that this is a brand new cabin and the grass hasn't really grown in, but given the topography of the yard, I think it will always be a mud field.

It seems as though the owners just went and bought a bunch of cheap stuff and threw it in there and nobody has checked anything out.  I wanted to give y'all a heads up before you get more complaints and give you a chance to respond before I wrote a truthful review on the site.

Despite our issues, your staff was very nice and did everything possible to help us out.  I appreciate them dealing with my griping.

My vacation rental was an overall good experience. The cabin was nice with modern decor that felt like home. We traveled with 3 boys ages 11 and up they loved the game room during our down times. The only draw back, no signal on our cell phones and the cabin did not have internet which was supposed to be fixed on our second day.