It was a beautiful property, rooms were spacious and clean. Lots to do on the property. All the food was great, especially the breakfast! Pool, hot tub were nice! I didn’t use the lazy river but it looked nice. Staff were so friendly! We will be going back next year!

N/A

Espectacular

Location, cleaning, attention Everything 😁

Location and amities

Price

Staff was exceptionally friendly/accommodating, facility was beautiful. Far exceeded our expectations! The value was excellent.

It was absolutely beautiful, clean and had so much.

We had dinner one night there and it took super long to get our food and once we got it it really was not very good at all. And it cost us $150 for 4 people to have dinner that was not very good.

Nothing really

The room was not that clean, hairs in the shower and on the floor in the bathroom area. The water in the shower wouldn’t even get hot, it was barely warm. There were even black hairs on the sheets. I expected a better stay since it was affiliated with margaritaville. I’ve stayed at the one in Gatlinburg twice and never any issues

Everything really!

The bed for me wasn’t that comfortable but I hardly ever think any are in all fairness!

Location, cleanliness, restaurant, activities inside and outside plus the staff is super friendly especially the restaurant staff!

Lots of fun for the kids. Very clean and nice, big rooms. We really enjoyed everything about this hotel. Even the food in the restaurant was delicious.

Location is perfect! The room setup was perfect for us! Activities on site were nice! We stayed here to go to Dollywood.

The beds were a dream the shower amazing so clean and loved the decor the staff were beyond wonderful!!!!!

That we couldn't stay longer

everything

we enjoyed it all!

Everything about this hotel was exceptional. I LOVED this place more than any hotel I've stayed at in years. It was elegant but not pretentious; sparkly clean but still inviting; fancy while still feeling very comfortable. We all loved it so much and THE STAFF were WONDERFUL! ABOVE AND BEYOND! we will be coming back!!!!

Na

It was super clean, everyone who worked there was so friendly and the food was delicious!

There's nothing to dislike! Except the dog crying above us when his people would leave. It was LOUD.

How it had so much to do for the kids right there at the hotel. Didn’t have to leave hotel for anything. You have breakfast, lunch and dinner there with a bar also. Even had one night there where kids could go and do marshmallows by a fire. Staff where all very nice n helpful.

Our last night there we had couple come in with their dogs. One of them barked a lot and the walls wasn’t every sound proof. Could here anyone’s tv’s or just ever talking. So was like the dog was in our room just barking away.

We like the cleanliness of the rooms and we locked out. It was family oriented with lots of things to do with parents and children together.

clean

not a thing

Everything is welcoming and overall just a happy place to be.

There is not one thing that we didn’t love.

We booked a room at Margaritaville at the last minute when there was an issue at the cabin we were staying in. It was incredibly clean, the staff was AMAZING, and so much to do right in the resort. I highly recommend this wonderful lodge!

It was exceptional in all areas. No complaints at all!

Location was great. Close to attractions we were interested in. The property was great. Clean and comfortable. Nice that we could get foid/snacks when we wanted. Even in the off season.

Everything is always perfect

I wish the Margaritaville perks membership points would count when using Booking, we have stayed 7 times and have not been able to have the points applied to our perks membership……also the carts are in need of some new wheels as they are hard to roll but manageable

Location and amenities

All the fun stuff on site

Lack of parking

This location has become our home away from home for our entire family, including our pup! The atmosphere is very family oriented, relaxing and set just far enough away from the town to where you feel like you're away from the busy sights and sounds, but close enough to everything too. We've already booked our next trip!

Nothing.

This place was amazing! We booked last minute as a spontaneous weekend trip and our three year old and two year old had a blast, along with my husband and I. The rooms were super affordable since it's Winter, but the pool outside is open and heated and there's so much kid friendly stuff to do at the hotel! Also, the rooms were clean, comfortable, and super soundproofed. Each employee I encountered was so friendly, even the housekeepers. I can't wait to go back!!

The Breakfast buffet was way too expensive for the quality of food, but it was convenient being in the hotel.

Customer service was great, lots of activities and clean!

Nothing I didn’t like.

It was very nice!

Everything

Excellent breakfast buffet. Great location!

Great location and great hotel. Loved that the outdoor pool was heated.

Restaurant food was not great

big

shower not clean. Had hair and red mold in it.

Dog friendly & very clean nice views

Unattended teens running halls after 10:30pm being loud

The BBQ buffet was amazing! The staff is so nice and accommodating. It was our second time staying and we can’t wait to go back!