Good location. Great size room.

Everything was perfect from start to finish, we were greeted at reception by a lovely guy who very kindly offered us a free room upgrade which was so lovely as I’d booked the break as a surprise treat for my boyfriends birthday and he offered some great suggestions where to go out for food. All the staff we met were superb, the food in Stanley’s was delicious and great service again, as was the rum bar. The hotel was spotless and beautiful, our room was huge with a very comfy bed. The amenities were great and I loved the espa products. I also booked the Maya wellness spa which was just amazing, so relaxing and beautifully laid out this was by far the best part of our stay.

The staff and amenities are excellent. Great rooms and friendly staff. thank you!

Nothing.

Breakfast was lovely and surroundings. The rooms were exceptional

Nothing

Everything

N/A

The staff was cheerful and helpful. The room was extremely spacious and clean with every possible amenity available. The morning breakfast was decent. I can definitely recommend this hotel and will come back again on our next visit.

Neither in the bar nor in the dining restaurant, no bill can be put on your room to pay at checkout. It is not an inconvenience, but I found it strange.

Breakfast Everything was hot and very tasty

Everything was delicious

Beautiful views, spacious rooms and friendly staff

Nothing at all. Distance from the station is a bit difficult if you don’t drive but you can always get a taxi!

Excellent

Nothing

Everything was excellent could nt fault anything

Only down point was no good light by mirror to do hair in main bedroom but that's just been picky

-Upgraded to a larger room free of charge due to celebrating our anniversary. -Late check-out provided free of charge. -Spa lady allowed us in early with no extra charge -Staff brought ear plugs to the room late at night at our request -All staff extremely friendly and couldn’t do enough for us -Room and hotel in general was very clean -Spa was beautiful Very enjoyable stay, would definitely come again

The only thing I could fault was the spa not having a jacuzzi / hot tub

Lovely

Check in is very late at 3 pm it should be at least 1 pm

everything

decor and Rooms was fantastic

Spa and hotel look

Sleeping. The bed was so hard. The pillows went even pillows. They were so hard and about 15 inches high. What ever happened to normal soft pillows. Would have been great , but let the sode down and we both had a nightmare sleep with bad necks in morning, waking up constantly, using towels as a make shift pillow

What an amazing building; it has been beautifully restored and is very impressive. The restaurant had fantastic food and drink. The room was perfect; particularly the comfortable bed.

The spa facilities are an extra cost. You also have to pay for parking.

Room massive and very well equipped Breakfast good but overpriced.Bar facilities good

Corridors too dark

Honestly hands down..best hotel in Liverpool. Rooms were unbelievable. Food at restaurant was outstanding

The sticky toffee puddin..£8.50!! I could get 10 x better from Iceland. The Chef needs a tellin off as it was rip off of the century. Worst / cheapest one ive ever had!!

smart, comfortable

old mill

Design and decor Breakfast- selection and quality All staff members friendly, helpful and efficient

Spa availability for non treatment

Quirky and beautiful hotel. Room got upgraded for free on arrival. Staff very welcoming and helpful. Great restaurant and choice of breakfast in morning.

perfect as usual.