13 ur old bday party

Very nice family oriented hotel with a nice pool and breakfast restaurant.

Very comfortable bed and the room was nice and large. Denis at the desk is an extremely helpful person,

After 10 no microwave,so you can’t warm your food, & room was ok federator cabinet was a lil broke, hanging from the hinges, nice hotel lobby area, good place nice and clean, & hot tub wasn’t working

Our room was pretty dusty and dirty and unsafe, especially for our toddler. Was originally told that the bar would be open and dining since it was Christmas Eve, and when we arrived, realized there was no bar open and no dining was not impressed at all. Was expecting since it was a Hilton property to be on the nicer side, but was definitely not. Don’t think we will be returning.

Staff was pleasant, it was a nice stay.

1st night beside party room, noise until 2am after 3 called complain. 2nd beside coughing whole night, it's a special Christmas vacation experience for my family.

i extended my stay by one night and was told i will stay in the same room , only to find out that they moved me to another room and my personal items were no where to be found!

Wonderful

Stayed here for the weekend to go to a Patriots game and it was wonderful! Would recommend!

The staff was excellent. Breakfast was good.

The ceiling in my room (room 202) leaked in multiple places. The window was very drafty. Your "business" center is painfully insufficient, e.g. no tape, stapler, or pens available. Also, the printer requires too many steps to print. Finally, the young Hispanic woman working the front desk (Monday, December 11th) was snide and dismissive when asked anything by me or other guests.

Warmly greeted by retired Master Gunnery Sargeant US Marines - even though past midnight. The New England Venture Summit has been held here many years - and is an excellent location and venue for hundreds of participants

Aside from the broken hot tub (the main reason I booked this hotel for my quick trip) and the screaming kids in the hallways, my stay was ok. Comfortable, spacious room and easy parking. Friendly staff.

AC in the room did not work, it was very loud and did not hold the temperature in the room. In the bathroom the paint on the ceiling were peeling off.

Disgusting

Good

Strange hotel for a Hilton. No restaurant that I could find other than a breakfast service and a bar. Not close to anything except by car. Strange layout.

Great location, clean and priced right.

The room was perfect and y he staff were incredibly friendly and helpful from the very moment we walked in. Katherin texted us once we settle in the room to check that everything was how we liked it, and helped us to get some things we could use to make our stay with our family even better. Best service I’ve ever had, to be honest. Will definitely be choosing Hilton from now on.

I really liked this hotel but paying as much as I did for my stay, I would have thought breakfast would be included. Instead you want to charge me $18 per person for breakfast. NOT! This was not convenient to start our day.

Pros- Quick check-in/out, large rooms, comfortable beds, restaurant/bar and coffee bar on site, easy self-parking, friendly front desk staff. Cons- Housekeeping tried to barge into the room twice (hours before check-out and while we were all still sleeping!), pool and hot tub are dated, bathroom and room doors show signs of age. Summary- a decent place for an overnight stay, but make sure your safety door lock is engaged!

Great front desk staff!

My stay was ok. the thermostat of the room was complicated to manipulate and i had to ask the front desk to adjust it. eventhough i ask for room service (at the front desk) during the 3 days we were there the bed was never once made. since were there just to sleep during a 3 day family trip t was ok to handle

Check-in was smooth and desk staff gracious. The bed was comfortable; big plus. The room was clean but bathroom fixtures and wooden furniture otherwise not in tip top shape. In-room beverage choices abundant but coffee was not drinkable. Restaurant was VISIBLY dusty, and one had time to observe that because the service there was woefully inadequate. Woefully. Items on buffet were cold, coffee was, again, not drinkable, and ordering a la carte -- well, first you had to find a waitress (go out there and find one, interrupting her at her task) then after 20 or 30 minutes go find one again -- who then went to the kitchen and, I am fairly sure, cooked me up two pancakes herself. And for this $18/pp. Really??? The two waitresses were pleasant, but WOEFULLY inadequate to the task. Getting check,, the same ... find one at work elsewhere, interrupt and ask ... we didn't even try to actually pay, just left the slip on the table with our room number and left. Oh, and my husband went next door to snack bar while I waited, waited, waited for my pancakes and came back with a cup of coffee --supposed Starbuck's, I believe? -- that was also terrible according to him. No other dining options nearby. Dreadful experience.

No room service. No menu in the room. You couldn't call the restaurant. That was inconvenient.

Great location.

Terrible

The rooms need upgrade and maintenance, the carpet is very old and dusty ... if you have allergies it will bother you greatly, the AC unit in the rooms runs constantly and makes lot of noise and very inificient in heating or cooling the rooms.

Very noisy and heard people snoring

Clean, friendly staff

Hairs(not ours) in areas on the bathroom floor. Big red stain on the rug between the beds. Stains on the bed sheet. Expected more from a Hilton!!