It was a very nice and clean. We enjoyed our stay!

The staff were amazing, as was the indoor pool area with water slides. We really appreciated the large size of our unit with 2 bedrooms and 2 bathrooms. While we would certainly stay there again, we would like to see some changes for the high price paid: The mattresses are horribly uncomfortable and lumpy and for what is labeled a 4 star property asking $500/night, the mattresses MUST BE replaced with something high quality. It is clear the mattresses are extremely worn and old. Hotel and rental properties should replace mattresses every few years considering the use they get. The kitchen floor was absolutely filthy. While the kitchen counters and the rest of the unit had been cleaned and dusted, the kitchen floor was sticky and dirty. The dishes were also filmy and we had to hand wash them. It seemed the dishwasher did not do a sufficient job cleaning many of the dishes we unloaded from a "cleaned" cycle. The furniture and decor is dated, which we actually thought was fun and met the "Great Outdoors" late 80s/early 90s vacation vibe, but, it truly needs to be steam cleaned. The upholstery was dirty, and one of the sitting chairs and floor lamps were broken. They provided gas grills outside, which was great, but no heavy duty grilling utensils or grilling non stick spray...so we had to buy the grill spray and made do with a tiny pair of metal tongs...when we really needed a heavy duty metal bbq set at our disposal. Make the necessary updates, to match the price paid.

Liked the pools and the playground for the kids

The property was beautiful, the amenties of indoor pool, hot tub, sauna, and bar were excellent. Staff went above and beyond to assist during our stay. Highly recommend!

We liked that it was away from the town center, but close enough to get there easily and quickly. The property was very nice but little sound proofing between rooms (upper and lower levels). Was noisy with children running and jumping above us at all hours.

We took our two grandkids who loved the indoor pool, the table tennis and the racquet ball court. Having their own bedroom and bathroom allowed them privacy, while the grandparents felt secure having them under the same roof.

The only reason I cannot give a great review is because the beds are ridiculously firm and uncomfortable. If we were to stay longer than the two days I feel we would have had to leave early because my husband was not sleeping well due to the terrible mattress. The beds need to be upgraded they are not comfortable at all. The basketball tennis/courts need to be be repaired and the basketball net back board was bent making it difficult for my son to shoot hoops. The pools are very nice and well kept along with the grounds. The two bedroom condo was amazingly spacious and had a very nice large outside balcony. Bathrooms were clean and updated. Appliances were in great condition. Close to Weirs Beach and shops. Very convenient location. Staff were very nice and professional. If you don’t care about comfortable beds then I highly recommend. If you cannot sleep on the firmest mattress you can imagine this place is not for you.

Not a bad stay. Week before Bike week, a lot of restaurants closed. Early morning construction woke everyone up around 6

Perfect place, clean and easy to find. Would definitely come back!

The staff are friendly and helpful. The room was so clean and the size of a small apartment with a full kitchen, dishes, pans, even soap for dishes. The pool was warm and so clean! Hot tub and sauna were in excellent condition. This facility exceeded my expectations! I will be back again!

Sweet suite! It suited us perfectly.

Walkways and balconies were in state of decay, furnitishungs were old stained, carpet was stained . The bathrooms were done over and clean but overall the pictures were not updated and our first impression was to find the c onfirmation to see if this was indeed the hotel we paid for. I 've paid less for a delux room at Disney .....disappointing.

Fantastic indoor pool, large fully equipped units, convenient to Weirs Beach, hiking trails. Great family adventure!!

great staff! awesome pool area. clean. great value for money

The actual room itself had extremely dirty couches that looked very gross and old. King bed was okay in the room but the two twin beds were broken and bending inwards. Outdoor and indoor pools were good and overall outdoor property was very nice. Close driving distance to Weirs beach but not walkable.

The rooms and buildings need to be updated. Paint was chipping and worn away on outside stair cases and walkways. Carpets had pulls in them, walls needed painting, very dull looking. Tv in one room didn’t work. Wasn’t told that couldn’t use top outlet, but had to use bottom with light switch. Took until the morning we left to figure it out. Handles came off windows, faucet knobs came off. Could use a good cleaning. Lots of built up dust over doorways and in in vents. Bed was very old and lumpy, same with the couch. However, the lobby and pool area were clean and tidy. The pool and hot tub were very nice and clear. Staff was friendly enough. Overall not worth the money I paid.

Very nice resort for the price. It was like staying in our own apartment. The washer/dryer and jet tub in the room was a definite plus. Loved the pool and the hot tub tub. We would definitely stay here again.

Nothing bad to say about this resort. We liked everything. Strongly recommended

Loved the space, comfort, cleanliness and convenience of our booking. While in the lounge I heard staff talking loudly amongst themselves at the desk stating "some people are so stupid" (after a guest reported their units fridge not working, and a few other maintenance issues at check out) as well as discussing multiple staff issues including a staff member being reprimanded in front of his coworkers for his work attire. Their unprofessional behavior soured an otherwise pleasant stay.

We really felt at home the 2br2bath was the perfect size for our group and it was nice having a porch. The pool was good not great it was cold the first day the next day it was much warmer. The hot tub was nice but over all didn’t seem too clean. The front desk/bartender person was nice and helpful. Over all we enjoyed our stay.

Everything was great nice and peaceful staff was friendly no complaints honestly. Would definitely book again.

Property is clean, near restaurants and mountain. Kids love the pool

Both of our 7 year old girls got rashes from the pool. We couldn’t be in the pool area for more than 45 minutes without coughing excessively and having to leave. We were woken up each morning by the people upstairs because you could hear everything through the ceiling it was so thin, absolutely no sounds barrier. The game room was a joke. Disgusting pool table and broken foosball table. The only thing that was decent about our stay was the staff. Will never go back to this place.

Both of our 7 year old girls got rashes from the pool. We couldn’t be in the pool area for more than 45 minutes without coughing excessively and having to leave. We were woken up each morning by the people upstairs because you could hear everything through the ceiling it was so thin, absolutely no sounds barrier. The game room was a joke. Disgusting pool table and broken foosball table. The only thing that was decent about our stay was the staff. Will never go back to this place.

Perfect winter getaway!

Wonderful resort to take the kids for a short visit. We loved the pool and the game room. Our room was enormous and quiet and clean.

Amazing view of the lake

Condo was clean and nice. Very spacious. Decor was a little dated, couch was worn. But bathrooms were updated/nice. I would give it an 8/10. Staff was friendly & helpful. Did not realize pool was in separate building so that was a curve ball with little kids wet in 5 degree weather. But overall we liked it and would stay again. Only bummer was that most of the games in the upstairs “game room” were broken / didn’t work (fooseball, Xboxes and arcade style games- none of those worked) - & staff didn’t have a fix for that.

Condo was clean and nice. Very spacious. Decor was a little dated, couch was worn. But bathrooms were updated/nice. I would give it an 8/10. Staff was friendly & helpful. Did not realize pool was in separate building so that was a curve ball with little kids wet in 5 degree weather. But overall we liked it and would stay again. Only bummer was that most of the games in the upstairs “game room” were broken / didn’t work (fooseball, Xboxes and arcade style games- none of those worked) - & staff didn’t have a fix for that.

A very nice place. It needs a bit of upkeep. The wonderful pool are had a bunch of lights out, so there were dark areas. They also remove the bench in the mens locker room — makes changing (especially with a wet floor) very challenging.

The room we stayed in. The fire place didn’t work, the phone didn’t work the beds were every uncomfortable. The microwave was broken. I thought it was also odd we had to Pay to use the pool table $2.00 per game. The amount of Money I spent to take my family on a nice vacation I wish the rooms were a lot nicer. We’re more fans of Steel Hill Resort.

Absolutely amazing! Clean resort, friendly staff. We love staying here!!