It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.

I liked the food server ,and th food

Very nice

Great place to stay. Nice accomodations right on the trolley line to Beale or the Pinch.

Absolutely awesome hotel customer service was impeccable. Will definitely stay again. Highly recommended. About a 15 minute walk to FedEx form.

No complaints, whatsoever! Room was clean, spacious, and staff was extremely courteous.

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.

Great staff,felt very welcome. Comfortable and in a quiet area

Staff was very friendly, helpful and genuinely nice. Customer service was excellent.

Elevator broken actually got stuck inside for 10 minutes. Room service awful. Did a half service job cleaning. Disnt leave clean towels or cups or wipe down anything. Staff was nice area very unsecured door unlocked non guests coming in and using facility. Actual lady of the night in elevator looking for her client.

Staff were exceptionally friendly. Only complaint I had was with one of the elevators which lurched and displayed an "Out Of Service" message between floors 5 & 6 the door eventually opening on 5 (I was going to 6). I spent the rest of my stay using the stairs. I am a long time fan of Marriott properties.

Always a great stay and great staff!

The property was perfectly located near Beale Street and the walk to and from was safe, well lit, and had a lot of great shops. we even walked the riverwalk on the way to Beale street. It was beautiful. The room was spacious and clean. The staff was friendly and very helpful. The breakfast was delicious. The valet parking was convenient and my car we not damaged. The only thing keeping this from being a 5 star review would be that the tiles around the hot tub (on the 2nd floor) were very unstable and wabled when you walked on them making you feel very unsure of walking on them to get into and out of the hot tub. (which was amazing otherwise) Also, the entrance to the parking was blocked when we arrived and no signs telling us how to navigate the 1 way streets and get to an alternative entrance were posted anywhere. I understand building maintenance is needed and would not have affected my review otherwise. All in all I would highly recommend this property!

This property was clean, quiet, and safe. The staff was very nice and responsive. The breakfast was excellent. Would definitely stay again and recommend this hotel.

Very nice and professional staff. The service was impeccable. The rooms were clean, the front desk were extremely nice and efficient. The restaurant breakfast was awesome and the Starbucks coffee was right in time. Thank you for a wonderful stay. We will be back!

Great place!

The hotel was really nice, desk staff was very friendly and helpful. Hotel looked clean and well-maintained. Parking around the area was not very convenient and area in general did not feel especially safe, but that isn’t the hotel’s fault. Would still recommend this hotel overall!

We enjoyed our stay. The staff were excellent and courteous and kind. The place us clean and centrally located...if I had to fault it I would say I'd enjoy a free breakfast option instead of paying an excessive amount, but other than that we really enjoye our staym looking forward to returning.

I love everything

The temperature control in the room wasn't super-responsive. The staff was very polite, helpful and responsive. This hotel is in a great location.

The hotel room was spacious and clean. The mattress is on the firm side, which I appreciated. My only complaint would be that the pillows were uncomfortable. The staff were amazing! Everyone was so kind to my kids. I would definitely recommend this place.

Awesome staff! Convenient to downtown Memphis, but not a very safe area. Too much city construction! Great coffee and breakfast at this Courtyard!

Nice, clean and professional customer service.

Just spent one night but everything was fine and we had no problems so it was a good stay. Thank You!

I honestly don't know how they've managed to maintain the Courtyard brand when they updated linens and a handful of other things around the hotel but our bathroom was covered in mold and hair from the previous guest. It's very apparent what hasn't been updated because the new cool greys clash with the warm wood and yellow tones of the beaten up furniture and stained granite in the bathrooms. The carpet was bubbling up in places and my baby pulled out trash from under the bed. It's really exhausting staying in a hotel that you can't put your baby down in. We stayed here because of good experiences for our family in other Courtyards but this one is just not it.

Hotel was very clean and staff was great

Great location, clean hotel room.

Didn’t like not having access to vehicle. Liked the trolley out front with the rain and walking distance up main to Beale street. Facilities in the lobby were beyond gross. Everything you pay extra for and for the price you wouldn’t anticipate that. The soap pumps were broken. Nothing in rooms about the area, the WiFi, amenities.

Very great property very nice and clean staff was very friendly and met all of our needs I will most definitely book again .

Good location and is within walking distance to most areas of downtown. There were no microwaves in the rooms, but they had access to microwaves on the second floor—limited food options, but area restaurants were a short walk away.

Nice rooms, Starbucks in lobby, very nice gym, and friendly staff.

The staff was very helpful. The hotel was completely quiet at night. The area was very walkable and even served by a trolley that ran until around midnight. The premises were clean and well kept.