Great room and comfy stay, however customer service was pretty poor. Seemed like they need some additional staff

Very convenient for a one night stay and the staff were very good, Excellent breakfast and the room very relaxing.

Lovely stay. Breakfast was good and the room, although very small (it was a single), was clean, comfortable and modern. The bathroom was wonderful - but rain shower head for my shower which was very hot!!

Great hotel super friendly and accommodating

Excellent

Super deluxe room was a Lovely room and although overlooking the road the double glazing kept out the noise. Only problem was the shower was too hot at lowest setting

A very updated historic hotel. Wonderful charm and very clean. The service from the manager and other staff members was fantastic throughout my entire stay. I will definitely be staying there again when next I visit Devizes.

I would thoroughly recommend this hotel and the service provided

The Peppermill is in a great location in town. We had a lovely room at the front of the hotel which was quiet and very comfortable. The staff were extremely welcoming and friendly and we enjoyed the restaurant. Will definitely book again when in the area.

Lovely hotel. Very friendly and helpful staff. Only downsides were off site parking which although is nearby May be a problem for an older couple with large suitcases. Likewise, with no lift and very small narrow staircase then anyone with a larger suitcase would struggle. Was also slightly disappointed that the bar was so small with only 2 small tables available which were both occupied on a number of occasions we checked which meant we were unable to use these facilities. However, we were still very impressed o Teall and would definitely use this hotel again.

Simple overnight get away made a little more special with this lovely family run Room including bathroom were en pointe. Food - dinner and breakfast (not included in overnight stay) were totally worth the hassle free dining in. Some minor tweaks and you can see how this hotel would get 10/10

Simple overnight get away made a little more special with this lovely family run Room including bathroom were en pointe.Food - dinner and breakfast (not included in overnight stay) were totally worth the hassle free dining in. Some minor tweaks and you can see how this hotel would get 10/10

Fantastic hotel, comfortable, clean and great service. Food excellent too

Very lovey stay, super special bedroom with beautiful furnishings + very friendly staff. The food in absolutely sublime, would love to stay there again!

I can only say “ Perfect “ and “Amazing “ Boss Philip & Amanda, Lauren and the staffs are very very nice and kind. They are really understanding what our needs and care . My daughter and I are very appreciated. “Service straight from the Hearts ♥️ “ Nice restaurant with good food . I highly recommend to stay in.

I can only say “ Perfect “ and “Amazing “Boss Philip & Amanda, Lauren and the staffs are very very nice and kind. They are really understanding what our needs and care .My daughter and I are very appreciated.“Service straight from the Hearts ♥️ “Nice restaurant with good food .I highly recommend to stay in.

We thoroughly enjoyed our stay. The room was spacious, clean and well decorated. The bathroom was luxurious. Very good breakfast and very good evening meal in the restaurant. We enjoyed ourselves so much that we stayed on and extra night.

Room was lovely clean, bed was comfortable we had a nice stay

A really friendly and engaging reception, followed by a stay in a quite beautiful hotel.

The hotel room was lovely and spacious clean the staff were friendly we will definitely book again

The hotel room was lovely and spacious clean the staff were friendly we will definitely book again

The staff were brilliant. Amazing breakfast and lovely clean rooms. Can’t wait to go back.

Wonderful stay and great meal in the restaurant. Staff were very friendly and helpful. Perfect location, our only regret was that it was only for one night. Room 16 amazing. We will return.

Delughtful little family run place in the market square. Room was clean and comfortable with quality linen and mattress. We stayed in 7 with the four poster bed. Wife and I were working all day and really enjoyed a well earned and well made Gin and Tonic and a dip in fabulous bath before a tasty, well cooked dinner in the simple restaurant. Comprehensive wine list was well considered without being pretentious and it was reasonably priced. A metaphor for the whole place... comfortable but not fussy or overpriced. Breakfast was good with my wife choosing a vegetarian fry up and myself Eggs Benedict... A long absent treat. The staff were all friendly and really made our stay wonderful. Lauren looked after us so well. His daughter, we were later told by the wine enthusiast patron..with his neice on the team too... good to see a family concern. A real oasis for us in a busy weekend. Would definately visit again (hopefully when we have more time to relax) could recommend to all.

The room and hotel in general were spotlessly clean and the decor and finish were of a very high standard. We ate in the restaurant in the evening and breakfast and both meals were of an extremely high quality. However the trip was marred by the access arrangements and owner. On arrival, we ended up being let in via the kitchens by the chef as all other doors were shut. Door bells either didn't work or weren't being answered. We also ended up traipsing through the restaurant with cases on departure as the other doors were shut. All of the serving staff were incredibly polite and helpful and are a credit to the establishment. Unfortunately, this wasn’t the case with the owner Philip. On check-in, we said we had a room booked to which he replied ‘That’s nice’. Then simply asked our name, handed us a room key and complained about everything happening at once. We asked about parking as we’d had to park in a temporary space up the road. He replied that they had space if we had a horse but if not the car would be okay where it was; as long as we moved it before 9am the following day. Without any clue as to where. Later that night Philip hosted several friends in the restaurant. Despite us sitting nearby and passing him several times, he pretty much blanked us. We didn’t let all this spoil our stay though as the hotel and restaurant are very good but it would be nice to feel a little more welcome. Especially when this was a rebooking from one that was cancelled due to COVID-19.

Friendly, clean, and comfortable. We had a wonderful stay here. Highly recommend.

Staff friendly and helpful. Room was clean and comfortable. Food is delicious

Staff friendly and helpful. Room was clean and comfortable. Food is delicious

The property was amazing and quirky - very clean and comfort- staff were extremely friendly and helpful

Room newly refurbished, lovely and clean. Staff very professional. The Peppercorn Restaurant food and wine outstanding.

Beautiful, well managed with a superb restaurant and wine list. Rooms were excellent as well - comfortable, quiet and extremely well equipped. Definitely will return