Food was absolutely delicious, definitely a HUGE thank you to the chef! There just wasn't a huge selection.

All was excellent.

Our short stay.

Everything was excellent

I would prefer a Spa facilities

Service by stuff. They were very friendly.

We requested something special in our room because it was our honeymoon but nothing was done. It was very disappointing. Later we were informed that there was an extra charge for it. We wouldn't have minded paying it if we were told when we requested something special.

the magnificent views, absolutely breathtaking

the bed was not comfortable and the carpet had an odour

location

beautiful views. friendly and helpful staff.

twin beds were too soft and a bit uncomfortable. pool area / decking need some maintenance and more attention from staff during the day when it’s busy. pool is tiny, but views are fabulous.

Breakfast was good and more than enough.

The quality of the bed,

beautiful and sentimental

the rooms

The staff were very friendly and accommodating. The rooms were also spacious and the electricity remained on mostly during load shedding.

The location is quite far to other ammeneties. Which is not a problem for a lovely getaway. But it does mean that the phone service is quite poor.

Loved the food, the friendly staff they were so accomodating

There were frogs at night. Oh my gosh The bath was also very small, it does not accommodate tall people

Hospitality

Food is a bit pricey at the hotel restaurant

Excellent location; staff particularly friendly helpful and efficient but extra touch of knowledge would have been helpful e.g. spontaneous information about the area and what there is to do, provision of pamphlets, information about loadshedding schedule and information about how hotel handles it. Shortage of pamphlets about Maropeng and area generally so marketing is poor. Other than that everything excellent: everything clean and beautiful, decor and artwork outstanding, room comfortable, bathroom clean fresh modern artistically and well-decorated. Like fact that rooms were non-smoking. Enjoyed tea/coffee facility. Restaurant pleasant, good and reasonably priced.

Both positives and negatives included in the "likes" section so won't repeat here ( see "Likes" section). Would like to add that patio area could be improved - doesn't fit in with rest of accomodation but I suppose can't put too expensive furniture in outdoor, unfenced in area so don't see it as major disadvantage. That reminds me of one small thing I didn't like: the fact that people can walk past window/door and look into room. Although only happened 2 or 3 times during my 2-day stay, I did not like the fact that while I was lying on my bed watching TV, staff members walked past my room and glanced in.