Checkin did not offer welcome drink nor mentioned it. Overall staff responsiveness was lacking. Called room service at 6:00 AM for coffee and no one answered for a while. When it was answered we were told that they ran out of milk. First time I am hearing a hotel saying they do not have milk which is very basic.

Checkin did not offer welcome drink nor mentioned it. Overall staff responsiveness was lacking. Called room service at 6:00 AM for coffee and no one answered for a while. When it was answered we were told that they ran out of milk. First time I am hearing a hotel saying they do not have milk which is very basic.

Hotel was decent. Rooms were smaller for the amount you pay. Staff is courteous. Overall experience was good. Only thing is it's overpriced.

While the infrastructure was as expected, but the service and maintenance was disappointing. Coarse manners (especially the coffee shop and room service) and sheer lack of enthusiasm to serve made the experience bitter.

The receptionist Ispita and Arpita were always helpful and caring thanks

The food was amazing at the restaurant. The rooms seemed smaller than what they looked like in pictures, but the pool access was quite sweet. The service staff were quite friendly including Jyoti from the front desk. Since Puri doesnt have a lot of 5 star properties, Pramod convention seemes like a great fit for people looking for quality and comfort.

The food was amazing at the restaurant. The rooms seemed smaller than what they looked like in pictures, but the pool access was quite sweet. The service staff were quite friendly including Jyoti from the front desk. Since Puri doesnt have a lot of 5 star properties, Pramod convention seemes like a great fit for people looking for quality and comfort.

Excellent people & place. The staff are extremely welcoming and always ready to help. The restaurant caters for all and can prepare your request in minutes. The beach is a 5 minutes walk and surprisingly a very clean sandy beach. A 10/15 minutes rickshaw ride gets you to almost all surrounding temples and places of pilgrimage.