Great view and quiet

They let me check in an hour early due to a commitment. Staff was very friendly and accomodating. Clerk spoke english which really helped with check in.

I was well received.

When I did the reservation I did it for 4 people in a doble queen bed room and the hotel only received for 2 people. So I had to pay for 2 additional guest. The water heat in the room didn't work, the fixed it 2 hours later. When I payed for the 2 additional guest the night they told me that we had the free breakfast for the 4 of us but still they charged me for 2 breakfasts more. The place is nice and quiet with good amenities but my suggestion is shake how the information pass in the reserved system between expedia and the hotel.

Out of a 5 I give this property a 4. Staff was super nice a friendly, the valet service was great. The property however needed some cleaning around the pool area. The rooms were good. A/C worked great in our room. Will definitely stay here again.

If anything is out of the standard they get lost a bit but they truly try their best to make you the best stay possible

If anything is out of the standard they get lost a bit but they truly try their best to make you the best stay possible

Stunning hotel and amazing staff!

Stunning hotel and amazing staff!

Although did not come during warmer weather (Will be back) this place is amazing and beautiful. The views,landscaping,and decorations are a beauty. Stayed 4 nights and went to Restaurant 4-5 times and service and food was to die for. Take a elevator to terrace and over a bridge to Restaurant/bar. The view is spectacular. There is nice walking trails up part of mountain nicely bricked and gorgeous. Weather for us was quite cool (Feb 24-28)so no pool and to cold. But planning on coming back when it’s warmer and pool weather. Taxi distance to other side of lake also has plenty of nice Restaurants. But favorite food at Hotel was the Ribeye and Salmon. Never liked Salmon until here. Table service was the best anywhere. Coming back for sure. Lake was drained by 70% but still room for a pontoon ride. Waiting on lots of rain from Mountains to fill.

Although did not come during warmer weather (Will be back) this place is amazing and beautiful. The views,landscaping,and decorations are a beauty. Stayed 4 nights and went to Restaurant 4-5 times and service and food was to die for. Take a elevator to terrace and over a bridge to Restaurant/bar. The view is spectacular. There is nice walking trails up part of mountain nicely bricked and gorgeous. Weather for us was quite cool (Feb 24-28)so no pool and to cold. But planning on coming back when it’s warmer and pool weather. Taxi distance to other side of lake also has plenty of nice Restaurants. But favorite food at Hotel was the Ribeye and Salmon. Never liked Salmon until here. Table service was the best anywhere. Coming back for sure. Lake was drained by 70% but still room for a pontoon ride. Waiting on lots of rain from Mountains to fill.

COVID-19 Protocols -> Given the hotel is outdoors it was the perfect place to stay while hosting a safe and relaxing Covid-conscious environment. I appreciated the staff wearing face masks and sanitizer stations spread across the hotel. The staff crossed off sections of the pool to enhance a safe distance between guests which I appreciated. Experience -> The stay has amazing views overlooking the lake and is beautiful at sunset. The hotel staff is very attentive and can assist with activities like kayaking or rentals. The rooms are spacious and ours (on the 1st floor) opened up the pool which was delightful. We ordered room service and the food’s temperature was just right and cooked nicely and delivered in a quick 10 minutes. Note -> Even though this hotel is highly-rated it’s still out in nature and thus we saw a lot of spiders and webs as we walked throughout the property at night - there were NO spiders or webs inside our room though which was a good thing. I found their rooftop restaurant to be expensive for their quality of food and service, however it is by no means terrible. Wifi is strong with high speeds however the hotel has blocked Netflix and other streaming websites so you’re stuck with Cable. The closest convenience store is back on the main road 5-10 mins by car so plan accordingly.

COVID-19 Protocols -> Given the hotel is outdoors it was the perfect place to stay while hosting a safe and relaxing Covid-conscious environment. I appreciated the staff wearing face masks and sanitizer stations spread across the hotel. The staff crossed off sections of the pool to enhance a safe distance between guests which I appreciated.Experience -> The stay has amazing views overlooking the lake and is beautiful at sunset. The hotel staff is very attentive and can assist with activities like kayaking or rentals. The rooms are spacious and ours (on the 1st floor) opened up the pool which was delightful. We ordered room service and the food’s temperature was just right and cooked nicely and delivered in a quick 10 minutes. Note -> Even though this hotel is highly-rated it’s still out in nature and thus we saw a lot of spiders and webs as we walked throughout the property at night - there were NO spiders or webs inside our room though which was a good thing. I found their rooftop restaurant to be expensive for their quality of food and service, however it is by no means terrible. Wifi is strong with high speeds however the hotel has blocked Netflix and other streaming websites so you’re stuck with Cable. The closest convenience store is back on the main road 5-10 mins by car so plan accordingly.

Muy bonita y nueva pero las camas no son comidas y se escucha mucho ruido.

El hotel es muy bonito y en excelentes condiciones. Perfecto para ir un fin de semana con amigos o en pareja y relajarse. El servicio no es muy bueno, nuestros pedidos tardaron mucho o no llegaban.

Na

One of the nicest hotels I’ve stayed in and the food is great and the view of the lake and the mountains in the back ground is just beautiful

One of the nicest hotels I’ve stayed in and the food is great and the view of the lake and the mountains in the back ground is just beautiful

Excelente lugar para pasar un fin de semana con la familia y/o amigos.

El lugar es muy bonito, tranquilo y perfecto para despejarse. No me gustó el trato a la hora de agendar para el spa en la recepción, te dicen una hora y después te agendan en otra. Fuera de eso todo muy bien.

El lugar es muy bonito, tranquilo y perfecto para despejarse. No me gustó el trato a la hora de agendar para el spa en la recepción, te dicen una hora y después te agendan en otra.Fuera de eso todo muy bien.

it was excellent beautiful place

The place is amazing, but there was a few details in the hotel: air conditioner in the room, the shower, the noise coming from the other rooms. Everything was fixed in the end.

El lugar esta increible! muy comodo, buenas vistas hermoso para un fin de semana fuera de la ciudad. Solo la comida no estaba tan rica :)

They could do a lot better on the beds and pillows .. mattress was very hard and pillows had a musky smell ....chef in the dinner time might have to understand a bit more on the steaks , we asked for well done , medium well and they sent medium rare on most of the steaks

They could do a lot better on the beds and pillows .. mattress was very hard and pillows had a musky smell ....chef in the dinner time might have to understand a bit more on the steaks , we asked for well done , medium well and they sent medium rare on most of the steaks

increible lugar!!

Clean rooms - awesome view by pool - food excellent

it was clean and close to the family that we came to be with - the pool was warm and clean - the staff was friendly and helpful! Food was good and service was quick!

I loved that it was a unique property. It felt like something at a resort in the Mexican Riviera or pacific coast. It was very cool. Nice zero edge pool overlooking the lake. Didn’t like that some areas were unfinished. Still under construction. The pool could have been larger.

I loved that it was a unique property. It felt like something at a resort in the Mexican Riviera or pacific coast. It was very cool. Nice zero edge pool overlooking the lake. Didn’t like that some areas were unfinished. Still under construction. The pool could have been larger.

Great place and view