Had no clue it was self check in… perhaps an oversight on my end. However, getting through to virtual assistants was a disaster!! Also, no vending machines, nowhere to get water or ice…? No real on location support after 7pm…. Not sure I would book here again. Good for people who will be in and out often throughout the day exploring. Pretty unenjoyable otherwise.

The smell as you enter the room hits you strongly. There was no air circulation. The room was well furnished and nice. But for the smell it was a good property.

Good place to stay.

Locations was perfect but the housekeeping part was a missed. Also, room 211 needs a new mattress. Mattress sinks in the middle. Which made sleeping difficult. Over all I will book again!

The room was super nice , bed was comfortable and location was ideal . What was not ideal however, was the parking situation and no easy way to get luggage up to your room. The lift was broken for the luggage cart so we had to pick the cart up a flight of stairs ( not fun) . We were able to park our car behind the building for $42 per day but you can’t go out the back entrance to load your luggage in your car so you had to carry it and walk around the building . We had a lot so this wasn’t very accommodating . Probably wouldn’t stay here again for this reason alone .

Wonderful place to stay… Couldn’t get housekeeping to get me a coffee pot for four days. But may do with hot water on the stove. This place really was immaculate and price wonderfully. Beware… Parking is over $40 per night. I should have read the fine print. Easy access beautiful building everything is modern. But there’s no full-time employee working at this building. You have to text or call them if you need anything. Rooftop area was really cool and the rooms are spacious and really nice. Huge showers and wonderful bathrooms and kitchen appliances… Except for the coffee pot that I’m still waiting to hear back on.

One of the worst hotel stays I've had in New Orleans. There is a lot of confusion about the name of this place, it still has some signage that says Sexton, the door mats all say The Lola, and only on the entrance doors are the words Roami. First of all, this is a No Service hotel, there are no staff at the counter any time during the day. The instructions they email you a day before your stay says there is a "virtual concierge" at the front desk, if there was one, it did not work. The number they have you call, you have to leave a voicemail. There is no housekeeping service at all, I had to chase down a houskeeper for towels for my 4 night stay. Their "valet service" is contracted through a local garage, I was told to wait 45 minutes - 1 hour or park myself. There are no food/drink vending or ice machines on this property at all. This property is not handicap accessible. The only entrance has stairs to the lobby, there is/was a lift, but it is broken. Be prepared to haul your luggage up steps. The overall property looks ok, pretty well kept. They have a bar in the lobby, for what purpose, I do not know, it's not stocked/staffed or open. The room I was in looked nothing like the photos posted. These must be suite rooms. My room was a studio with a divider for the "bathroom" area. Everything in this room looked like it was supposed to be boutique, but was all older and damaged. There was dried blood on the wall, and leftover items from a previous guest.

Great place to stay near the convention center. Spacious rooms with a full kitchen. The airline changed my flights to a day earlier and it was easy and reasonable to add an extra day to my stay.

We loved the layout and location. But this was overshadowed by the noise from adjacent units. It sounded like they were in our unit with us. The place was dusty both floors and counters.

Manager was great! Thanks

Extremely dirty hotel, never book again

Excellent place to stay . highly recommend 👌

Let's just say I opened an account with Roami and will be using it again and again every time I visit New Orleans. Our stay was impeccable. The space, amenities, location, everything was great.

Great large space

Amazing property. I almost don’t want the word to get out so it’s always available for me when needed!

General cleaning was done but sheets had stains and many surfaces like night stands and end tables were dirty

Very nice facility

It was nice I love the view

This space was perfect for us and the value was unbelievable. We traveled with our two young children while my husband had a conference. While it was a bit of a walk to some of our destinations, it was a safe and easy one.

Very Dissatisfied, Dissapointed, and Dissapointed!

Absolutely amazing place to stay! Checkin was flawless and the customer service (especially Lance) exceeded our expectations. Planning on staying here again!

The place was great & very convenient for our stay.

Room wasn’t clean sheets dirty with stains dust everywhere floor needed to be swept and mopped

Convenient clean and comfortable

Great space!

Walking distance to Convention Center. A bit of a walk to dining and entertainment. Parking was expensive, though it was convenient. Coffe pot was missing, but the room had a french press. All in all, a very nice stay!

Very spacious apartment, well equipped. Overall level of maintenance was so-so, but sufficient for a friends' get-together in NOLA. I would book it again.

Nice Apartment.

This was a pleasure to stay here. It was exactly what it was listed as and then some. The place was always clean (other than my coffee pot). I had a nice open plan and the room was ready and Wi-Fi worked perfectly. I used The net flix and had the comfort of fresh bedding and clean towels. One downside was the windows don’t open and it felt a bit musty to me. Not sure if it’s the water from the shower or just that it gets zero cross breeze. Over all this is a great value for the area and I would stay again.

It has more space than a regular hotel room. But the noisy level was not acceptable. The noise from Fan/AC/Heater was very loud, on top of that the noise from the street was terrible. I felt like I was sleeping on the street. I stayed three nights and I did sleep at all for all three nights. I asked them to change my room the first night, but have not heard anything from them. Also, found that the bed frame was broken and asked t hem to contact me before they come to fix it, but they walked in when we are doing something, so we fixed temporarily by ourself and there was stain in the bedroom furniture. I did not even complain for that. The shampoo and conditioners were very poor quality, damaged my hair so bad. After using two times, I needed to buy my own shampoo and conditioners. Overall it was worse hotel ever, I will go back to the Hilton.. Hope no one else has this experience while they stay any hotel.

Great location, highly recommended

Checked in and AC did not work. The room was 84 degrees. Although fans were brought to the room and we were moved the next day. We were moved into a room where the toilet didn’t work nor did we have towels. We requested towels and was told it would take 24 to get towels. Upon checkout I requested a late checkout and was told I’d be charged an extra 100 dollars. The property could really be great if it had 24 hour staff on hand. I do commend the maintenance guy that came and tried to fix the AC and had it not been for him we’d probably been stuck in the same room. I hope things get better because this place could be a really good place to stay.