struttura tutto sommato bella belle camere bella la lobby il ristorante ed il bar sicuramente poterebbero anche non esserci in quanto il servizio e pessimo la colazione vergognosa.

il servizio e l atteggiamento alla reception pessimo colazione pessima il tram passa sotto alla struttura a tutte le ore durante la notte si ha la sensazione di essere nel bel mezzo di un terremoto

The location was great but because of bew year's, there was a lot of noise from the traffic and people. The breakfast was delicious and the staff were very helpful.

Location was great. Very clean. Beds super comfortable and staff very helpful.

Felt a little ‘lifeless’

The building is a little bit old, but the staff and the location are perfect.

Dark woods and finishes in the room which had semicircular windows. I did not like the art in the rooms as I found them generic and not following the design ethos of the hotel. I am a big fan of the Morgans Hotel Group, as well as Ian Schrager, and I feel they could continue his design ethos despite being no longer affiliated with the group. The hotel is a 350-year old hospital that was restored meticulously. The gym is sort of an afterthought and could be expanded since there are many unused and abandoned spaces on the -1 level. Breakfast was also extensive and delicious.

Just the art in the rooms, I feel like they should be removed to retain a more sophisticated and refined aesthetic.

Competent and friendly staff. Good location

Some rooms could be a bit bigger.

very nicely designed room, washroom and lobby. nice amenities from Atelier Rebul and L’Occitane, comfortable bed and pillows, temperature control in room was good too. Superb location, as we wanted to be near Galata port.

the rooms were a tad compact, though well designed, not much of a view from our side, also the odd tram passing would cause a bit of a rumble.

great location, good restaurant and breakfast

nothing

Location was great

Perfect place with really nice staff. Everybody was very helpful and kind. Terrace upstairs has a great view (you can listen calm music and dance in the night with your partner). Very close to the best sights of the city. Awesome value for money!

location and staff perfect

simple nothing much

stuff, bed, clean

Beautiful design, friendly and helpful personnel, great location close to many touristic sights and public transportation.

- No wifi signal in the rooms on the 4th floor. It worked well only in the lobby. *however, we were offered a higher category of the room for this inconvenience (which was nice). - The standart room is quite small.

Little hidden gem for a short stay, super clean & looks like new, spacious (we had 2 x double, joint rooms), friendly staff, not expencive

Its conveniently located in the old part of the town, however it comes with a pretty loud and constant tram noice since 5am…

Location/decor/ room and breakfast are all excellent

There should be a fitness club

very cute and warm

the staff, were absolutely rude, on a few occasions we got into a screaming match about a few things that they just don’t know how to treat guests politely, any question is answered with rudeness and really gets under your skin, simple questions would be met with crude commentary and a very “do it yourself” attitude. the room and bed was nice and comfy, just wish the staff were at-least polite.

Very clean and close to the tram station

Disturbance from tram car in the front side

location, value for money. beautiful building. friendly staff excellent breakfast

you can hear the team from your room

Not a 1st stay, excellent location Very clean, staff is very helpful

Small gym