The old lady making traditional Turkish bread at Breakfast. She was outstanding. Like a Grandmother.

Location

Room

Хороший персонал. Хорошее расположение отеля. Тихо в номере, просторно. Вид из окна был отличный. Охрана на входе.

Завтрак не оправдал ожидания для такого названия отеля и пяти звезд. Мог быть и поразнообразнее. Но, голодным ни кто не останется.

War sehr sauber und ordentlich

Leider würden uns Sachen in der Mini Bar abgebucht die wir nicht benutzt haben. Und wir reden über sehr viel Geld

breakfast could be better. no fish (salmon) served. fruit selection was good, pastry was good.

in general, all was good, wish to have indoor seeming pool.

Overall, we had a great stay at Grand Hyatt - it was relaxing, exactly what we needed. The room was big, the bathroom specifically was very nice with a fabulous shower and a lovely bath with provided bathrobes and slippers. We did not use the swimming pool as we stayed in January but I made good use of the spa and had amazing massages there! It was a perfect location for exploring the city - a literally 5 minute walk to Taksim square where you could get public transport to get you anywhere in the city. We only had breakfast on one of the days but it was good with wide selection of hot and clod dishes and drinks, pastries and the usual stuff. If I'm staying in Istanbul, I think I'll stay here again.

The room service was nice enough but a bit patchy - you order the same thing on three days but you never know what will be delivered! But this was minor. Being close to the stadium and Taksim square, on Friday it was quite noisy outside but this was nothing that was disturbing us too much and certainly outside of hotel's control. What I did not like, was that the manager was trying to sell this grand club to me which was giving access to the 'exclusive' lounge which was actually a very dated, unattractive room. Don't buy it.

I am again impressed by the very good and attentive staff of this hotel. From arriving to departure (at front desk Hussayn) and at the front door and at the breakfast room, great service staff. All of them make the stay a pleasure in a great city.

All good, no complains

A solid 5 star hotel close to Taksim with large rooms and good value for money

Good location, large rooms and overall a nice hotel

Dated furniture, almost non-functional and obsolete TV with no english channels throughout my 10 day stay..

Large rooms and bathrooms - lovely breakfast

Getting very tired and old. Serious need for renovations. Lots of street noise from Bosphorus facing rooms. Food quality in 34 Restaurant very ordinary with multiple visits. The quality of ingredients and the flavour is incredibly bad for such a kew restaurant in a large 5 star property

Locatie

Beetje verouderd

Great and friendly staff

Location

Attitude of Front desk employees, room old furniture, room and corridor's carpet smell.

Location

Nothing

Amazing location, pool, steam room and sauna, staff were very helpful and accommodating! An extra bed was easily brought in when our 3rd friend arrived.

Pool view from the room and pool during non busy hours

N/a

Staff, big rooms, water view, location,

Small awkward shower recess…

A short walk to Taksim square, the location of the hotel is excellent! The staff and service received is beyond expectations. The breakfast was my absolute favourite with freshly baked breads, made to order eggs, dips, cheeses, juices and even freshly made to order gozleme.

The hotel rooms require a spruce up. Although clean, it is an old hotel and requires a little maintenance to modernise it.

all went well

Location, room space,

Nothing except the AC the first 2 days

amazing facilities and the room size was so good comparing to others. amazing and welcoming staff

The pool facility was one reason we choose to stay. This was great to be able to cool off and relax. The location to Taksim Square and surrounds was a bonus. The cleaning staff were amazing and ensured rooms were cleaned to a high standard.

- The staff especially in the pool area often forgot your orders or were very slow with service. - The breakfast and quality of fresh fruit was tasteless and poor. Maybe this was after visiting Greece and we were spoilt with high quality of fresh fruit. I had high expectations for the Grand Hyatt to be sourcing high quality produce. - This was not a point that could be controlled by the Hyatt but I found many people staying there to be rude to staff, unfriendly or not considering the other guest’s peace and quiet. There was a sense of many entitled people.