Overall the experience was not as advertised. We paid a premium for a “view” of the Common. The Boston Common was only visible from a narrow angle through one of the windows at the far end of the room. The room was advertised to have a working fireplace. When we decided to light it after dinner, when we had settled in to watch some US Open tennis after wandering the city, we found that management shuts off the pilot lights and you have to call down to the front desk and ask someone to come up and light it for you. Not really what you’re looking for at that point in the evening. The tile grout in the shower was badly stained, indicating it had been poorly cleaned on a consistent basis, which gave an uncomfortable vibe to the bathroom experience. The fixtures in the bathroom were difficult to operate.

Lovely hotel!

Perfect hotel!

It was an amazing experience. We were thrilled to find that the staff and our room were amazing.

Super private and great location.

The coziness of the hotel, the beautifully decorated room and the proximity to much of what Boston has to offer, made this birthday getaway great. This is what every boutique hotel should strive to be like.

The location of XV Beacon is fantastic. However, we has issues with a faulty fire alarm that woke us up in the middle of the night - twice. The hot water was also spotty in our room and we had to call maintenance. It was a nice change to stay here but not sure if it's worth a future investment.

Spotless

I am so surprised this is a 5 star hotel. It did not have 5 star hotel amenities. For starters the toilet paper was like a Brillo pad!! Why would a 5 star hotel have such crappy toilet paper? Gas stations have softer toilet paper. The towels were also a very poor quality. They were ribbed and very rough. The pictures online must be from 15 years ago because the hotel DOES NOT look like that! There is no way this place is worth $400-$500 a night. I’m so disappointed I used my free hotels.com nights for this place. The furniture in the room is worn and dated and the carpeting needs to be replaced. The desk in the room was all chipped, wobbly and worn. The end tables were damaged. The bed was comfortable, but it was incredibly small. It was more the size of a full size bed than a queen. They had a car service, but it was hardly ever available. We reserved the car for a dinner drop off and then they wanted to drop us off 30 minutes early. What’s the point in a reservation?Every time we were coming and going there was no one holding the door open. And no one brought our luggage to our room. There was an espresso machine in the room but it did not work. Everything about this place was a disappointment!

Outstanding service Beautifully appointed rooms.

I loved the audio system throughout the room and bathroom, made a great vibe. 24hr room service was also great. Staff was friendly and great. I know some of these things are expect of a 5 star establishment but it still makes them great.

We had a great night. The hotel is gorgeous and clean. The staff is awesome. They cater to your every need. Easily one of the best in the country

Front staff and housekeeping not communicating well. Room was not cleaned one night because housekeeping thought our room was vacant.

Very nice boutique hotel on the top of Beacon Hill

As usual, staff goes above and beyond at this smaller well appointed hotel to make your stay perfect. The GM Charles is absolutely lovely and has everything working perfectly!!!

The staff was outstanding!!

Friendly staff. At $965/night, they should be.

Stylish, boutique hotel. Staff was friendly and supportive of race day needs.

Lots of charm and a great spot to see the city from. Be prepared for the Red Carpet the staff was the best!!!

The service & quality of this hotel is excellent. The rooms are comfortable & stylish. A great stay thank you!

Excellent hotel in every respect. From the staff to the service to the fabulous Mooo restaurant which anchors it. Best in Boston as far as I have experienced!

Great room, really comfortable

The property was as advertised! A big thanks to everyone. It was cleanly, hospitable, upscale, and warm. I highly recommend it. Jeff at reception was top notch and concierge Paige was friendly and helpful. The attention to detail was appreciated and they even had some birthday cake awaiting us for the special occassion. Valet guys were friendly and pleasant but in general there isn't much space at entrance and ticket system was unclear. Also minibar was expensive for what you get considering they cannot actually stock in the room and you have to wait for delivery (thanks Covid!)...But no major complaints and no issues. It was an all around great experience and I highly recommend it!

Next time I’ll get a room with a King bed. It was uncomfortable with a Queen.

Excellent location. Staff wonderful

This was undoubtedly one of the best stays I’ve had in a hotel. Staff was genuinely kind, and the restaurant was also fantastic. The location cannot be beat. We will stay here every time we’re in town. This is a truly incredible place.

Everything was excellent, top notch…only thing I’d change is the pillows could’ve been better…too firm.

Beautiful, great staff, walkable,great restaurant, "Moo." Just a little too dark for my taste!

We liked the walkability to faneuil hall, historic sites, boston garden. Our room was updated nicely, but unfortunately the a/c was very noisy and turned off and on multiple times during the night, waking us each time. Ended turning it completely off the second night. The hotel itself was beautiful, with Mooo restaurant adjacent to the lobby. The food was delicious. Service at the hotel and the restaurant was impecable. Overall a very nice stay.

Fifteen Beacon is a great hotel. Its location is awesome, central to Boston. The staff is fair and impeccably honest. I accidently double paid for a drive to the airport and days after we left, they credited my credit card. Awesome to see such honesty. The fire alarm went off one night - false alarm. They credited that night. Fair and reasonable. I'd stay here again and recommend it to others.

Fifteen Beacon is a great hotel. Its location is awesome, central to Boston. The staff is fair and impeccably honest. I accidently double paid for a drive to the airport and days after we left, they credited my credit card. Awesome to see such honesty. The fire alarm went off one night - false alarm. They credited that night. Fair and reasonable. I'd stay here again and recommend it to others.

You will not go wrong with them very good service and convince