I have stayed there several times and the last few months and I noticed that the rooms have ANTS!! Also the rooms are poorly lit

No hot water, took me over 2 hours on the phone to get a refund

Please fix the water temperature. There’s no hot water just warm water.

Great experience and fair price. I would definitely come here again.

The deposit was told incorrect to me. Then the first room the TVs and heater didn't work Switched rooms and there was only a small pot in the full suite to cook in. Just not happy that this was supposed to be a 4 STAR hotel Far from it

Great place for a solo traveler away for work. The full kitchen with glass cooktop with basic cookware and dishwasher makes it so much easier to not fall into the trap of eating out every meal. The rooms are quite comfortable too. The larger suites would suit a small family quite comfortably. The pictures are very accurate. What you see is what you get. No extra frills but everything is well kept. At this price point, it’s among the top options available

The night staff was amazing! However the morning staff harassed us throughout our entire late checkout we had requested in advance after arriving quite late. It was made for very stressful morning. Also there was a stove but no cooking utensils to speak of in our kitchen, which was strange. We enjoyed our stay tho and will probably stay there again sometime.

The hotel has definitely gone downhill since my last visit 2 years ago. Nothing really works at the hotel and the front-desk staff seems generally disinterested in their clients. The maintenance staff (I think) were very accommodating. I had to change rooms after arriving due to the absence of hot water in the shower. The key had to be changed almost daily but I think the problem might have been more due to the poor functioning of the lock - it generally took 10 or more attempts to get some sort of response from the lock. The front desk provided a key to my room to a fellow who checked in late one night in the middle of my stay. Had I not had the security lock on the door, I would have had another fellow sharing my room. Talked to the front desk in the morning and there was no apology or anything - just an indication that this is common. Also requested help with a TV had had “no signal” on my first day but didn’t see any change in condition before I checked out 6 days later. Put out a request for maid service at about the middle of my stay but apparently they don’t provide service to the room except between guests as the sign was back in my room when I got back and not even the full garbage had been emptied! On the plus side, the bed was quite comfortable and the internet worked well. Won’t stay here on my next trip, for sure.