No heads up about the renovations. Sheets of plastic hanging everywhere. The elevator was out our entire stay. Front desk rode the service elevator with us and our luggage to the third floor. It took two trips, the elevator was so small. My 72 year old mother had to walk up and down three flights of stairs where construction crews were sanding floors. The hotel itself is beautiful and the front desk girl was beyond pleasant. It just would have been nice to have a heads up about the construction noise and lack of elevator.

I’ve stayed at this hotel many many times. It’s my favorite place in Glenwood Springs. I highly recommend it.

This trip started out as a disaster! The Hotel was under major renovation. No one warned us that was the case. Apparently they were in an ownership change. Thanks to the EXCELLENT customer service of an employee named Hayden.. the stay was saved! First day and a half not so good the rest of the four day stay was awesome! All the staff was super helpful and understanding in a very difficult situation. PLEASE !! Bring back the towel rentals for the hot springs pool… was a really nice feature you had in the past.

We were so excited to stay at the Hotel Denver! Then.... we arrived. The entire lobby was completely under construction! We would have not booked there if we had known but there was no mention of the construction zone. They had a folding table for the check in counter. The kid at the front desk was nice enough but he didnt even bother telling us that we could park in their parking area prior to getting into our room. We ended up paying $27 for 3 hours of parking that could have been validated by Hotel Denver. When we did finally check in, we had to unload our car, go park and walk completely around the main entrance into a side door with our luggage. Then we were charged a one time parking fee of $20 & a pet fee of $50!! Both of which were NOT listed on our reservation confirmation! Why a parking fee? We are staying at your hotel?? The kids at the front desk ignored us when we walked by as they were on their phones. The shower had hair all over it, the floors were clearly dirty, the bed was messily made, as if in a hurry & there was NO hairdryer! We would have called the front desk to request a different room but there was NO phone. The coffee shop was supposed to open at 6am, no one got there until 7:30, & we were told the oven was broke so no hot breakfast option. This was NOT worth the price.

It was great. The bed was so comfortable slept great room was good size and clean. The people were very friendly and helpful.

We were so excited to check out this historic hotel, however when we got there the place was under major construction.

Hotel Denver is now Maxwell Anderson Hotels. Property is currently under renovation. We were there 1 night. Got there after construction hours and left before the construction began.

Nice classic hotel. Excellent service with modern updated room. Clean and comfortable. Walking distance to restaurants and shopping.