Great stay

Loved the nearness to Downtown Gatlinburg but we couldn't walk with my 82 year old mother. (Steep hill) Unit 501 appears to be renovated and it was a nice place to stay! We didn't figure out how to turn on the heat until the last night. It wouldn't work on AUTO, we had to turn the Fan to ON to get it to blow warm air. The weather was not that cold so it really wasn't a big deal. We couldn't get the fireplace to work so we just didn't use it. All in all, it's a good place to stay.

We liked the location above the city with spectacular views. The condo unit was renovated with modern features, but decorated with the theme of the mountains. There was plenty of space for the four of us ladies.

Property was very nice and clean ! Parking was easy and available

We stayed in condo #508. It was clean, cute and convenient. The bed was comfortable. However , the shower was terrible, little water pressure and it was difficult to adjust the temperature. The towels were worn and cheap. We did not utilize the kitchen. The main door(front door) could use some weather stripping.

Nice area. Quiet. Well maintained property.

Room 411 was clean and no bugs (we checked) Bed was comfortable, no complaints. Living room area was nice but fireplace didn’t work. Back door screen off porch was old and came off tracks (annoying). Hot water doesn’t last!! Toilet is not the elongated style, it’s small and round so for men beware, mine complained. Elevator needs a good clean. Overall, we we satisfied for the price.

Very clean condo , a little out dated , but priced very good! It’s a little bit away from down town , but you can walk it if you chose to . Plenty of parking at the property.

Great location with walking proximity to the parkway. Room was clean and nice. The shower in the master bedroom had a jetted tub - it was very tall and someone with mobility issues may have difficulty stepping into the shower (not a complaint, just note that if you need accessibility in the bathroom, this would not be the unit to stay in). We love Laurel Inn and will consider this unit for future bookings.

There was no in person staff to check in after 5pm. It told 1hour on the phone with Travelocity before getting into my room.

The place was VERY clean. I only wish the lighting was brighter.

We contacted office personnel to let them know we were stuck in traffic and might not make it to the office before it closed. We were then asked if we had received check-in information for our condo rental. We had not received any notification by e-mail or text. I was then told that instructions had been sent through Experia. I did not receive any info from Experia. The office clerk than sent me instructions directly to my phone and we were able to gain entrance to the condo. We were asked to stop by the office and obtain a parking permit. The next day we went to the office on the property only to find it locked and looking abandoned. We called the phone number on our contract and were then told that the "office" was at another location. There should be some notice printed and posted at the Laurel Inn Condos with this information so renters are aware that they need to go to another location to settle matters. We absolutely loved our stay in unit 202 and would recommend it to others. The management of these condos should do a better job to check that renters are made aware of check-in instructions by sending a simple text message to the renter to confirm that they understand the process.

Very clean nice place to stay. Very impressive interior. Would highly recommend for couples or a family stay. Will book the condo the next time we are in Gatlinburg.

We loved everything about our stay here. We had zero complaints. It was clean, quiet, and the best was one of the most comfortable beds I have ever slept in.

My stay was great except for the last night where I got food poisoning. Obviously it didn’t come from the condo. I’ve stayed here before it and went over well with my girlfriend, so we stayed again.

Nice space, just like the pictures. Very clean. Short walk to main drag. Pool looked very nice but didn’t use it. Good view of mountains from balcony.

We stayed in unit 404 and got to see bears! It was a perfect place to stay. Clean, walking distance of everything and wonderful views. We will most definitely stay here again!

We were very pleased with our Laurel Inn condo. Two bedrooms and two bathrooms meant everyone in our group had plenty of privacy. We enjoyed the living room and dining area. Kitchen had dishes, coffee maker and filters and cleaning supplies. Plenty of towels in the bathrooms.

Room was clean and very cozy would definitely stay there again

We had the most amazing stay in room 202. Everything was very clean and welcoming. We loved the location near the strip and enjoyed the 5-10 minute walk each day. We cannot wait to come back and stay here again! We also had two different bear sightings in the parking lot and at the bottom of the stairs in the back of the building.

Not hard to locate, easy to park and get around

Nice

I liked that you can walk down the stairs at the back of the building to get to the town (about 15 min walk). I liked the balcony, two bathrooms, a kitchen with everything we needed and a nice table where we could gather.

I really liked the location of the property. I liked having a balcony. The only complaint I have about the stay was about the bath linens. They need to be updated, they are old ,small and scratchy.

Nice place to stay

Unit is dated and highly used. Worked enough for our needs (basically gone exploring the whole time, just need bed and bathroom). Takes forever to find the sweet spot on the shower head with water temp, flow is very low no matter what. Couch bed is broken and did not pull out. We just had our 2nd child sleep in our bed with us. Location is superb, park your car and easy walk to everything on the main drag. Walk was easy, only elevation to deal with are the large stairs, but they were very easy and safe. Didn't use any facilities so no comments on laundry, pool etc.

overall stay is good. There were some minor things that were informed to office.

The property was convenient to walk to the main strip in Gatlinsburg and had a nice view of the mountains.

A very nice and spacious place to stay.

Nice clean and quite, we enjoyed our stay thank you

Very clean, thoughtfully furnished and supplied, excellent staff, beautiful scenery, great price.

Cheaply put together. No side table for easy chair. Bar stool tables, not good for older folks. No water pressure in hall bathroom. No hand held shower. Bathroom fans made lots of noise but did nothing else. 3 coffee cups. Good location. Great views. Construction during the day.