The only thing that I noticed was that the windows had no screens and my husband likes the window open and we had our dog with us

The halls really smelled of pot and they tried covering it up with Fabuloso and it didn't work. Many of the reviews are right, the rooms are not very clean. The only thing that really bothered me was the floor being as dirty as it was. I was seriously considering going to Walmart and buying a mop and bucket and clean it myself but we were only there for two days. The beds were clean at least. It was weird because you could tell the rooms were recently renovated, you would think they would want to keep them clean. The waterpark was nice. It was surprising how large it is because the pictures dont really show all that is available in the waterpark. We were there for my daughter's birthday and she really did enjoy the waterpark. This hotel could be great if they just kept it clean. Thats so frustrating!

The hotel smelled like marijuana, and was unclean. There was a dirty coffee cup in the room and opened soaps. The halls were covered in salt from the outdoors, and the waterpark was dirty. I would not recommend. When we spoke to the hotel staff on check in, the rooms were not ready. We voiced complaints on checkout and were blown off. It’s cheap for a reason.

I had 2 rooms, a suite and one with two queen beds. I was pretty happy with the rooms, but some things i noticed were dated appliances (microwave in double queen room) and a few trim pieces missing in the suite. The property appeared to be in the process of being renovated as some things were fixed and some were not. Other than the hallways being s little dirty, overall it was not too bad for the price and what you got. My biggest issue was the pot smokers. While i never saw them, it was obvious that people were smoking it inside the hotel which is why i had a problem with it.

Hotel room and bathroom were extremely dirty. Dead bugs, everything covered in dust including shower, hair on shower and on bed, spiderwebs on everything. Staff was very friendly and location was great.

Our room was very nice; very clean, spacious, quiet, modern, comfortable.

Our stay was very enjoyable. The room was clean, presentable, modern and comfortable. We were pleasantly surprised to be given a suite, at no additional cost. Included with our stay, was a nice WaterPark in the hotel, that was maintained very well. However, was difficult to find (not enough signage to lead the way). The Water Park area & water was very clean & a nice temperature. Seating was comfortable & plentiful. Overall, we were very pleased with our stay!

This was a great option for the price. There are a few up-grades they could do but I really dont care about decorations. Bed was comfortable and room was big!

pool area was cold. Would have liked an actual pool. could not got room to cool offf, temp was 77 degrees

Layed back not busy. Not over crowded. Enjoyed hot tub. Big rooms.

This is a lower cost hotel and I didn’t expect much. I purposely chose it for price. The room was nice and clean. Staff was helpful. It was after summer so we could not go use the outdoor area only because of cold weather. Not an issue with the maintenance or staff. Slightly disappointed that the indoor pool hours were very limited and the hot tub was closed but no major issues. Don’t book a hotel with this pricing and expect to walk into the Bellagio. It was nice.

The hallways were not clean, it smelled like smoke in the halls and room, the towel holder and toilet paper holder were both falling out of the wall in the room, there were holes in the walls in the entries, one entrance was not accessible closest to our room, there isn’t really a pool for swimming and the kiddie pool needs a ton of updating it looks very slimy and old and rusty - haven’t been here in about 7 years and you can definitely tell nothing has been updated , can’t even use the balcony attached to the room. Would not stay here again.

We checked in and they put us in an uncleaned room. Went back to the front desk. They gave us a different room. Went to that room and it was uncleaned as well: trash in the room, beds not made, construction dust all over the floor, etc. I went back to the front desk a 3rd time and she informed me they did not have any other rooms they could put us in. I asked if housekeeping could clean a room while we waited. She said there was no housekeeping on site and she didn’t know when they were coming back. I asked her to refund my money and we would stay in a room my sister had booked. She said she was unable to refund me and that I would have to call expedia. Didn’t seem apologetic or in the tiny bit sorry. Finally maintenance found us a clean room to stay in. Would not book here again. Not very clean. The hallways needed vacuumed badly. The kids had fun in the waterpark even if the lifeguards were sitting in the chair half asleep the whole time. Overall not a good stay. Would not recommend!

Received bed bug bites, and the staff/ manager did nothing to investigate my concerns or remedy the situation. I will never stay here again and never recommend this property to anyone I care about. I also have contacted the public health department.

This hotel is horrible!!!! Will never stay here again

The hot tub was barely warm. I take warmer baths. The water in the kiddy water park, lazy river and water slides was so cold no one could enjoy. They had tables in pool area and didn’t allow any drinks or food in area but the so called food area was closed. The bed was comfortable and room was clean. I know they are doing a lot of renovations but this is the second time we’ve stayed and the water pool area was freezing. We even asked if they fixed the heater before booking and they said yes.

The room was gross. Crumbs and garbage in the corner. Carpet was disgusting and flooring was sticky. Tables were smudged and sticky. Cabinet handles were sticky. Door trims had food or snot smeared on them. Light switches were gross. I felt dirty just staying there. Just disgusting.

Quiet and comfortable. Bed was a little uncomfortable, not attached to the wall, moved a lot. Room seemed to be in the middle of being remodled, seemed nice. Staff was very friendly and the rest of the hotel was very clean. The pool was not available the evening I was there. Overall, a fine stay for the price.

Room 237 Please clean the tub and move the sofa. The bed was GREAT! There are a lot of open rooms door on that floor that is not safe.🤔I would stay again.😴

Absolutely a great place to stay, very friendly people. The place is clean in the rooms and beds are very comfortable.

A very good value to stay for the night. We didn’t pick this place because we wanted to go swimming or enjoy a soak in a hot tub. We stayed here because of the location and super low price. Staff was very friendly and helpful. Room was clean. Didn’t smell like other value hotels I have stayed at. Bed was comfortable. Location is close to many other things in the Dells. Best thing was that there wasn’t any “resort” fees like most of the other properties around the dells…Really enjoyed the experience.

Didn’t get the room we book the toilet didn’t work and it was just over all horrible

No shower head and only half of a refund!!

Was very nice and clean, would come back in summer!

Not thoroughly cleaned; example, large smear on glass of picture. area is pretty depressed. Yhat said, the price was fantastic and the room was large and comfortable.

It was ok but we dealt with a cold water park indoor all weekend, funny smell to the place

At check-in I was informed the pool was closed! Why we went. Our room had no mini frig. At 730am there was 10 construction workers literally working on our unit and the ones around. Nails and screws in parking lot.

The building is a bit run down. Room could have used some minor repairs and would have been wonderful. Unfortunately there were people knocking on doors and making noise in the hallways late at night.

The lobby doors did not lock so anyone could just walk in anytime. People running in an out being loud slamming doors and screaming up an down the hallways . People standing out side at 1:30 in morning being extra loud

The bed were very comfortable and we will definitely be back

Not having a microwave, hair dryer or fridge was different but the room was beautiful

I booked through Expedia and wasn’t notified that the one of the indoor pools was closed and that they closed the other pool on Sunday. Also the hot tub was closed too.