Arrived at the hotel late at night. Thanks to the staff for leaving the keys under the mat at the front door. But all the good things ended there. I was surprised to find earplugs next to the bed. At that moment I thought - why? The answer came at 5 o'clock in the morning. As it turned out, the hotel is located almost on the roadway and therefore the noise from the transport passing through it was perfectly audible. Neither earplugs nor a closed window helped. I didn't get any more sleep. I lay with a headache until 8 a.m. and started calling booking.com. But the booking team did not respond to my complaints in any way. Then I called the reception with a request to change the room to a quieter one. But they told me that the hotel is fully booked, and it is impossible to change the room, and they also said that the noise is heard in all rooms. After that, I paid for this nightmarish night in this hotel and went to look for another one. I came to Interlaken for the holidays to relax, not to treat my headache. In my opinion, there should not be such hotels in Booking and the Booking team should be attentive to the complaints of their customers

The hotel was sweet and cozy. Loved the small buffet breakfast. 15min walk to Interlaken train station, bus stop only a few metres away from front of hotel. 10 min walk to main strip of Interlaken. Laundromat a few metres down the street. Place was spotless clean.

Only suggestion would be for more comfortable pillows.

location

no lift to carry luggage to second floor

The room had a tiny fridge which was useful and a view towards the mountains, when discernible

The hotel offered very poor value for money in my opinion but that may be a reflection of Interlaken prices. It was by far the worst value of anywhere we've ever stayed in Switzerland. The room was small, minimally furnished and somewhat malodorous. Above all, it had no kettle, etc. for tea and coffee, though there was the use of a kettle and free teabags, etc. in the breakfast room. It had not listed a kettle but I had foolishly assumed all hotels provide them nowadays. The lesson is: pay careful attention to the small print and, probably also, do not expect a lot for your money in Interlaken.

Very good location, friendly staff, comfortable bed

Shower area can be a bit tight, no elevator

The location facilities are excellent. Good value for money. It exceeded our expectations. The cleanliness was upto the mark. The rooms are quite big.

Accessibility from station. But it's not a negative.

Funny low-height rooms, I felt like Gandalf in hobbit's house.

Nothing

Beautiful and well conserved building with very nice view from the window. The room is nice with modernized bathroom. the bed is comfortable. Also good breakfast. Location is conveniently accessible from Interlaken west within walking distance and nearby several bus stops. Staffs are very nice and helpful.

There is no lift but it is OK for me.

The location is great, there’s a bus stop near the hotel going to Interlaken West. The area is quite nice. All in all, the stay was good.

The hallway is so dark, should have been better if was properly lit

Breakfast was nice, bus stop close

everything

nothing

`Decent sized room that was clean and the hotel had a traditional feel to it. The breakfast is fine and it is not too far from both Interlaken train stations. The staff were very helpful, so overall a very pleasant stay.

N/A

I like the hotel and overall facility, one of the owners was very helpful and she guided us with one of our best one day trip at kandersteg

Everything was perfect but would say not much option for vegetarian people in restaurant

The bathroom is new！ The breakfast is good!

The location is a little bit far from interlaken ost station. Because there is a restaurant downstairs, there is a cooking smell at the corridor of hotel. Narrow stairs for different moving luggage. no elevator.

Cozy place with friendly personal. Excellent breakfast!!! Very well location. Amazing mattress. Nice shower. Free parking. Affordable cost....what else to expect?

Really nothing to claim. You are doing great!!!

Staff Breakfast Interior design

Small room and limited facilities

The restaurant is excellent, they serve delicious food, very convenient. They have parking and nice rooms. They also provide a card to use public transportation for free.

Everything was good

clean, very friendly staff , good location

no elevator

Very nice staff, and breakfast was lovely. The place had a nice atmosphere and had a nice outdoor space that the kids loved.

the host was outstanding

It was very authentic built in 1666

good location nice big room good staff

did not like the breakfast bathroom shower was designed badly. Bathtub is way too leveled up than bathroom floor, higher risk of slip and fall hotel was ok