Location

I had very bad experience, Hotel reception booked a smoking room without having my permission from me , after complaining they informed they did this because they were out of rooms , he didn’t even bother to ask me or to upgrade my room The sound deadening material is very bad in this hotel,you can hear the car exhaust sound from the room very close from floor 18, sounds of your next room is leaking to my hotel room & it is very loud ! ,,, i could heard the floor above me sounds very loud, which stopped me from sleeping the whole night ,,I couldn’t sleep, I couldn’t wake up for breakfast or use hotel facilities the next day !! I requested for full refund , the hotel rejected to refund me the money back that was really bad customer service ..despite how expensive the hotel is ,, I booked at hayat creek hotel the next day with the same price & the gap was day night difference….in every aspect it was much much better I knew that was a scam I don’t recommend this hotel at all ,, I visited Dubai frequently, I rarely experienced such things in Dubai hotels So I don’t recommend this hotel , despite how expensive it is … & don’t believe the review rate it doesn’t reflect the real image of this hotel unfortunately

The staff were kind and friendly

1.didn't match the Hyatt standard 2.breakfast was limited and the breakfast room was. Very small and crowded

كل شي الحمد الله

لا يوجد

راقي ونظيف خدمه ممتازه

السعر مرتفع

Cleaning

Service

Nice hotel and nice hotel staff

I think for a standard of Hyatt the breakfast was not up to Standard. Food was often old and not fresh

Everything about the hotel is exquisite, exudes elegance, service exceeded my expectations.

Nothing. There’s room for improvement though with their breakfast, they could have more options or a greater variety of options on different days. Otherwise we were still happy with the food.

Staying at this hotel was a delightful experience that truly stood out for its excellent value for money. The accommodations were pleasant and comfortable, providing everything needed for a satisfying stay without unnecessary extravagance. One of the highlights of my visit was the remarkably kind and attentive staff. Each personnel member went out of their way to ensure guests felt welcome and cared for, adding a personal touch that made the stay even more enjoyable. The breakfast offered a fair and decent selection of food. While it may not have been luxurious, the quality and variety were very good, perfectly aligning with the hotel's exceptional value. The food was fresh, and there were enough options to start the day positively. Cleanliness was another aspect where the hotel excelled. The rooms and common areas were maintained impeccably, creating a comfortable and inviting environment. This attention to detail in cleanliness and guest comfort significantly contributed to the overall positive experience. This hotel is a fantastic choice for travelers seeking great value for their money. With its nice accommodations, very kind personnel, fair but good breakfast selection, and impeccable cleanliness, I'll definitely visit again. The hotel strikes the perfect balance between affordability and quality, making it a commendable option for short and long stays.

Honestly, there is nothing negative to tell. I was very satisfied with the quality and value for money. It was very convenient!