Staff was very helpful and friendly the hotel was very nice I would definitely recommend it and go back

Location. Cleanliness. Friendly staff

Nothing

We did not receive breakfast, nothing available. Requested king size beds of which we received an email stating that it could be accommodate, but were given queen size beds. The I physically stayed had a stale sweaty order to it.

Brand new everything! Beds are amazingly comfortable, all clean and well maintained. Price was hard to beat in Tucson Gem Show time. A true gem of a hotel!!!

Booking.com price including taxes was different than what management initially charged. They charged $62 more, claiming it was taxes. They referred me back to booking to get the difference. When I insisted that booking is only a platform, and since they take the money, they gave me a partial refund just shy of $50. I asked to know how much total tax is being charged, but no one responded. This is the only reason I didn’t give this property an Exceptional status. If it wasn’t for this mishap - it well deserves a place in the best-value-for-money-and-comfort anywhere in the Tucson vicinity.

New

Bathroom sink, tub and floor were dirty.

We enjoyed our stay and the employees were kind and helpful! The facility was clean and in good condition. I also used the laundry room. It was well kept. We did not have any issues during our stay and would definitely choose this location if we are in the area again!

We did not have any issues so there wasn't anything that we didn't like.

There are kitchen facilities but there is no kitchen equipment. There needs to be plates, cutlery, pots and pans, cutting board, etc. etc

See above

Location

Staff. Night girl hung up on me twice before I even arrived. She had no personality when we got there either. Needs to be fired. Every time we needed in our room the door wouldn’t unlock. House keeper tried but couldn’t get it to unlock. Had to have the front desk walk us to our room each time and we were there 4 nights. Would never stay at this property again.