Nothing

Staff ignorance for guest requests

الهدؤ ميزة المكان انه في التجمع الخامس بعيد عن الازعاج

المشكله لايوجد خدمات قريبه

Big rooms, very clean.

The Spa was closed, and I had picked the hotel on the basis it had a Spa. They should update their listing if this facility is not available

الفندق رائع من حيث النظافه والخدمه

رفضهم لطلب الأكل من برا وعدم دخول آلغلايه الخاصه بالقهوه للفندق،، وايضآ سعره مبالغ فيه

Tolip El Narges is truly a comfortable, homely, presentable and clean Hotel. Even tho we were there for a short time but we truly enjoyed our stay. One of the best views is from the balcony. There are malls, cafes, restaurants in walking distance from the Hotel and others are 5-10 minuets with car which the front desk will help to sort. The staff were wonderful and the facilities in the Hotel which was shown in by photos on Booking.com were even better in reality. The breakfast was excellent and many verities to choose from. I would like to take the time to thank Ms Noor Ashraf, Reservation Manager for responding to inquiries with a Professional and clear manner and extending our check out time due to our late flight and Ms Maha for assisting us from the same department when Ms Noor was off, Ms Sandy, Guest Relation for her assistance and pleasant personalty, Mr Ahmad Jamal at the Front Desk who received us as we arrived with a big smile and positive and friendly attitude. Mr Mahmood from the concierge for taking us to our rooms and showing us where everything is and the contact numbers, Mr Tareq from housekeeping for being helpful and respectful. Overall our experiences was wonderful from all sides and I would definitely book with them again and I would recommend to fellow booking.comers to choose this hotel.

The only small issue was the with Mr Kareem and Mr Abdullah at the front desk who were not willing to understand the communication and the agreement which took place between myself and Ms Noor and Ms Maha. Thankfully it was cleared, I would recommend for those two gentlemen or any other staff member to listen to client fully before responding and get clarity before replying.

È un resort enorme. Campo da padel, palestra,campo da calcio, un'area immensa per i bambini con i gonfiabili. Personale gentile e cibo squisito a prezzi incredibilmente bassi

Le persone in Egitto sono lente,vivono un altro tempo. A pranzo per mangiare ci hanno fatto aspettare un'ora piena per 4 piatti di pasta e noi avevamo fretta per prendere l'aereo

Very nice room and walking distance from a mall

The price was changed on me after I booked, they said the price was for Citizens and residents . I think they should not advertised prices for locals on booking.com as I had to pay 30 USD extra

نظافة المكان

تم إضافة مبلغ على الموجود في بوكينق في حدود ٤٥ دولار بسبب اني زائر لست مواطن أو مقيم . تم رفض إستلام مبلغ الحجز بعملة البلد مما إضطرني لتحويل المبلغ إلى دولار وبعد الدفع وإرجاع المتبقي تم إرجاعه بعملة البلد وتم رفض إرجاعه بالدولار لا يوجد شطاف في دورة المياه