Good location.

Not much.

The Location was excellent. Staff were very helpful with providing info about activities. It was central and easy to get transport around the city and to and from airport. Very happy to stay again and price was good.

There seems to be some social problems in vancouver with a lot of drug affected and homeless people sleeping rough. The day I arrived there were 2 guys drinking from casks and sleeping in the bushes just outside the hotel driving bay. Not the hotels issue and they were moved on, but a bit off putting leaving and arriving at the hotel and something for visitors to be aware of when walking around Vancouver. I wasn't hassled at all, but it's very obviously an issue for the city.

The location and staff were great. There are lots of restaurants and shopping nearby. The rooms were decent, nothing special.

The carpets in the rooms and hallways are old. It smells a little smokey and has a few stains.

Good location, comfy bed. But prices in Vancouver during summer cruise season are outrageous. Stayed less than 24 hours for a $$. But it is what it is. We would stay here again.

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in general the hotel was nice, comfortable and clean

No security box in the room. And a little expensive for our dates

Location and comfy bed!

The elevators were confusing. To elaborate, it would be beneficial to have a sign posted at the appropriate elevator to indicate which one goes to P1-5 and which one goes to only AB or CD. It was also weird that the main elevator does not go to the main floor - this does not make it stroller/wheelchair accessible. Also seems odd that the main elevator is meant for 2 tiny people while the others are regular size. The parking garage could have been designed better. Really doesn't make sense that it doesn't connect throughout the whole garage (i.e., its currently designed as one way with an escape route above P3 which is suspect from a fire safety perspective)... Basically, the overall design of the building seems poor, but hey, I guess every architect needs their first crack at the can! Staff wasn't overly friendly or helpful. Restaurant staff were great though! Pool was not kid-friendly as there was a very small shallow end.

location

The building was in need of a renovation.

Close to the cruise terminal.

Overpriced

Very pleasant stay though I'll be getting in touch as I was hit immediately by a C$409 charge. Then paid 1600+ for room . The 300.00 "hold" fee repaid when I left but not the $409. When booking ivexpected 1300+ as fixed fee and I paid in Canadian $. When I queried the first charge I was told it would be returned.

The additional charge

Location and price

None

When we checked in our room should have been a 2 queen bed, after a long day of travel we were issued a 1 king and pull out bed that was horrible. The front attendant was rude but the manager was amazing.

What you reserved wasn't what you were issued. The location was horrible - dirty and yucky!

Luggage Service, Taxi Service Restaurant

location

air in our room didn’t work so we got no sleep the first nite the second nite was better but at check out they did offer any discount for the inconvenience of being up all nite will definitely never go back there again and would never recommend them

Bed was comfortable

The shower was hard to adjust to get right temperature Aldo tap dripped all the time

loc in downtown.

room is dusty. floor looks like it wasn’t mopped or vacuumed. reception staff on that day was not really accommodating. he said I have no bookings made. asked him twice to double check and answered he just did..til I told him it’s impossible coz I made bookings to booking.com and already deducted the full amount then that’s only when he checked again. didn’t apologized nor say enjoy the stay just gave the key but instructed us to where the elevator is located. Front desks staff should be costumer oriented just saying. I forgot that breakfast was included in our booking and known it last day of our stay but he didn’t mention it as well. checking out was smooth and the Asian guy was friendly thanked God.

the room was big.

the room was dated just like in the 80's or 90's. Shower in the bath, so old fashion. Lights in the room were bad.