Location

Air Con is not working

The pool and the water slide!

pool and location

it was 27 degrees in our room all night and we were mocked for asking about the AC. As well the pull out couch was broken but that was acceptable even though we had to pay extra for having our kids with us.

Staff were friendly! games room was fun.

The photos are deceiving they show a pool area that is that of the neighbouring hotel Grande Rockies, not the actual hotel so you have to walk outside and into the other hotel to access the pool. our room was tiny and dated, ripped sheets, stained towels, caved in bed.. and the second bed was broken and completely unusable. at 11 pm after someone eventually coming to try to fix it we had to relocate rooms only to check out by 10 am.. disappointing experience was not worth the money.

Excellent location. Great water pressure in the shower. Good little kitchenette. We saw a whole herd of elk when we first arrived. Underground parking was good.

The bed was not comfortable and was only a double. Our room was very hot, even with the window open and the box fan running.

Access to a kids pool and hot tub. Walking distance to downtown Canmore.

a little confusing to find your way out the main door

this is a nicely located property with (if you’re lucky) amazing Mountain views from the room and also has underground parking which is very nice during cold weather

it is not mentioned on the listings that you have to walk across the parking lot, outside, to get to the so-called water park and restaurant we also got a room with a broken, unusable, dilapidated pull-out couch, the boys had to sleep on the floor

underground parking and safety. location was perfect . beds were so comfortable

water park was in a separate building.