Great location for a show at the Greek. Staff were very nice. Room was small but clean.

Lots of weird and unpleasant smells.

good restaurant inside the hotel

We had the faculty lecture and we wanted to extend chech out for 2 hours. We asked the staff and they did not allow as they told us new guests are coming. Berkeley was not that crowded with people on Tuesday as I have noticed. Also, other friends stayed in Shattuck hotel and we heard that they received much better treatment and all of them had early check in and late check out. wifi connection is not stable all the time as well.

Everything.

Smallish room. No other facilities.

Excellent location. Friendly and competent staff. Coop mix of old ans new/nice design features.

Strong perfume fragrance in the lobby. thought it was a guest at first but was there every day.

the excellent service, comfy beds and perfect location.

The bathroom is a little small.

The location is the best part of this place, especially if you're visiting the Berkeley campus and school. It's close and 5 min walking distance.

The room was not worth $400 a night. The biggest problems were in the bathroom: they didn't give you a lot of towels, it was old and outdated, the toilet would move if you sat on it, and the shower didn't totally work. The soap (shampoo/conditioner) that is free in the shower had yellow mold on the label, it was gross and dirty. When we asked for a late checkout, the person at the front desk just said "no." No explanation, nothing. The hotel was not at full capacity we barely saw anyone else there.

location to access Berkeley campus

maintenance problems are in window and restroom. It felt like a ‘dorm’ with a 4-5 star hotel price.

Loved the location

Left my coat in the room and they weren’t able to return it to me. Found a couple stains on the comforter.

Parking

Bathroom (what bathroom? We had a shower with leaking door, toilet and no fan) One ! sink next to double bed

Decor

Inconsistent Housekeeping

it’s one of the best Hotel I stayed so far, the location is the best, it’s close to all the restaurants , campus and my daughter Dorm, also I like hanging out at the lobby window area, I was able to take out food and eat it there in peace, the rooms are clean and comfortable beds, I have the clock tower fir a view , it’s cool.

no microwave

Comfortable spaces, fun old school university theme, student ID key cards featuring famous alums, pleasant bar and restaurants, very nice and accommodating staff all round (from the front desk to housekeeping to the bar). Also perfectly located for various campus and greater Telegraph Avenue doings.

Quite a minor issue but I would have loved caffeinated steamed coffee in my room. Only had a stock of decaffeinated.

quirky

dirty lack of food sullen staff - some false promises - shower was still poor even though promised it would be better room was dirty someone not on the staff served me and the bar one time

The room had a small fridge, which came in handy during the holidays. The location was ideal. Restaurants and cafes were in walking distance from the hotel.

We spent 3 weeks at the hotel to visit family. Our room was not cleaned daily, but when it was "cleaned,' the sheets weren't changed. The person at the front desk was kind enough to provide us with new sheets, so we could change the sheets ourselves. The manager eventually acknowledged that this was not the standards of the Graduate. We do appreciate this acknowledgment and hope that changes will be made in housekeeping.

location

cleanliness