Location is good if you’re attending an event at BC place or Rogers arena

Small plain room, poor customer service, throw up in elevator, overall unenjoyable.

Nice location and staff. Clean and comfy room.

The shared bathroom was an issue. My neighbor room, who shared the bathroom with me, was very unhygienic and kept urinating all over the bathroom floor and making noises throughout the night. Even though the reception would send the cleaning person to rescue, still the shares bathroom situation isn't a good idea. Also, at all times, there's a fear that the neighbor is going to open the other door to the bathroom.

Staff were so approachable and friendly. Room was perfectly clean every time it was serviced. Great value for money in an expensive city!

Late-ish check in time but our room was ready early so it wasn't a worry!

It was a good location especially for the stadium and easy walk to Gastown, CBD etc.

It was a shared bathroom and incredibly expensive - maybe that is just Vancouver pricing but to pay that much and still be able to hear the person next door to you from bathroom is not great! Room very plain but serviceable

View was nice

Shared bathroom for $250

I was pleasantly surprised to see that my room had a small terrace. It was nice to be able to sit outside after a long day and relax. The rootop terrace was unexpected but much appreciated also.

Great location. We did not have breakfast we left the hotel at 4.30 AM for the airport. But we were very disappointed with the flying with Flair airlines [2 hours delay in lax and 5 hours delay in Vancouver, We receive a voucher for $10 each as a compensation for food. This was not acceptable and are requesting some refunds. Thank you

Do not recommend this Air line. Hotel are great.

The room was clean and even sharing the bathroom was efficient. The sheets and towels were white and clean. Also loved the free coffee.

Maybe advice on where to shop or tour but not a big deal.

We cooked our own.

Facilities in the kitchen all work.

The room was clean and a good size with a sink in the room

The room was noisy as the windows aren't great, so you could hear the traffic and air conditioning units outside

Clean and friendly enough

Did match the hype on booking.com

location, staff, cleanliness, amenities! They were nice to provide 1 hour extra for late check-out and let us store our our luggage there because of our late flight out.

The location is great

It’s a bit cramped and the bed was somewhat creaky and it was fairly noisy.

Staff was lovely.

Rooms were nicely redone and really clean. The front desk staff were friendly. Quick check in/check out. Nice convenient location.

Not enough parking for hotel guests!! Having to try and find parking blocks away and walk to the hotel with bags and luggage, is very inconvenient. Especially if an event is going on, hard to find a close parking spot that’s isn’t $30 + a day. Pillows were really soft.

location to bc place

parking was full, so we had to park blocks away. ac was super noisy