The swimming pool and room space. Also the service at the bar, the bartender was really nice and made some awesome drinks.

Rude attitude from Staff manager and also the fact we had to leave the facility to access the main building (resort): we had to cross roads full of cars - that is not mentioned anywhere in the booking. We booked thinking we supposed to be on the Resort, but they send us to flat building.

the location is perfect!!!

the AC shuts off the moment you open the door, so we were not able to keep the room cool and Natal is VERY HOT AND HUMID!!! We had 2 rooms and any time we needed to go check with the other party or vice-versa, someone had to stay by the switch to turn the AC on.

Location is perfect and the place was very clean.

This is the second time we stayed at the Kristie because of its location! Superb! Breakfast was good, room was cleaned and sufficient for me and my family.

N/A

the location and the pools were nice.

It is not as close to the beach as in the pictures. the bathroom had some moisture spots

breakfast, location, room, pools, caipirinhas....... parking, everything pretty much

gym was missing for a 5 star resort

Large room, great facilities and amazing staff

Room was not so clean

Nice breakfast, good location, spacious room, nice swimming pool

Terrible service, no flexibility whatsoever, all the processes take into accout hotel's interests, not guest's, among many other problems.

Everything was excellent! The room, the location right across the street to the beach, the breakfast, both pools and mainly the views! Both the bedrooms balcony and the pool view are breathtaking. They are worth the price of the stay on their own. Everything was perfect. The staff is friendly. One of our balcony door was not opening smoothly, and they fixed it immediately. The bed is comfy, and the shower was perfect. A very pleasant stay, I super recommend.

Just a minor comment, electricity plugs next to the bed would be good.

Very good breakfast and swimming pool with a very nice view. The location is perfect. The hotel restaurant is very good. The staff were very friendly.

The apartment was beside a pub and in the first day they had live music and it was very loud. But it finished early what didn't cause any issues to sleep.

All good

They should explain better regarding the hotel and flats

Nothing really

I paid a very high price. The hotel was full, they put me in a room in a kind of basement, no windows, bad smell, flies, very uncomfortable. Cellphone didn’t work there, Wi-Fi as well didn’t work. Noise everywhere. Breakfast really bad. No options for dinner. Hotel was full and no care and distancing for COVID avoiding. I was in agony to start in this place. Really cheap hotel, but not the price.