Staff was amazing. Staff always went the extra mile and was very friendly and kind Location was a stones throw from restaurants and the walkway directly to the mall

Everything was great. The staff at the front desk were very pleasant. The breakfast was good and stocked. The hotel was clean from the front door including our room.

I didn't like the fact that the executives of the hotel made the decision to charge if you want to check in early. I called at 10a and was told we would have to pay a full day to check in at that time. To check in at 1p it cost $50 additional, To check in at 2p it will cost $25 additional. Why charge extra for travelers? Yet as a customer check in is 3p and check out is 11a, we do not receive full time of stay according to the check in/out times. Be Fair !

It was close to the mall

The breakfast wasn’t that good

The location was excellent and very easy to get to. The MOA is right across the street, and the hot breakfast included was very convenient. Rooms are nice if you have kids since there's a door separating the bedroom from the living room.

Unfortunately when we checked in our room smelled of old expired food (like someone left rotten produce in the fridge) and when we asked if they had any air freshener they simply responded "sorry we don't" we couldn't get a different room because the hotel was completely booked. The room was not very clean and there were stains on the chairs.

Nice location great staff. The room was big.

The west elevator was not working properly. Had to take the stairs multiple times from 6th floor. The security deposit was ridiculous.

Room was clean, comfortable and quiet even though it was close to airport. Wife loved full size mirror and lighting around bath sink. Breakfast was great and coffee hot. Was nice to have a restaurant attached to hotel.

Location. Shuttle service

Loved the room, the breakfast, the convenience to the Mall of America. The staff were wonderful ..