Buffet breakfast lacked variety. Paper cups and plates, plastic cutlery.

Location

Breakfast

Our previous stays had supplied us with confidence in our choice of hotel. We found what was expected which is saying a great deal. Our room was "home away from home". As last time, we very much enjoyed the included hot breakfasts. The choice(s) and available fresh fruit were appreciated.

The hotel's choice of "luxury" kleenex is to be questioned. I know, it is a small thing. However to people requiring steady use of tissue, it reminds them that they need to bring their own on future stays. We were a couple staying for two nights. We were not supplied a replacement bath towel for that used the first night. We choose not to bathe/shower on our second night. However, if both of us had, a call to housekeeping would have been made. It's to the hotel's credit that this is our degree of "nitpicking"

Nothing to complain about. The staff are nice and professional. Breakfast was very good.

It was Memorial Weekend and was a little crowded. The was the problem with the hotel.

Good location near airport

The room was nowhere near the standard that I would expect from Best Western. Breakfast was substandard. No fruit, yogurt or healthy options. Very slim pickings.

location, friendly helpful staff, clean, comfortable, quiet

The carpeting in the room appeared old, soiled and stained.  healthier food choices on the breakfast menu. my preference would be, a smaller selection or variety of more nutritious breakfast foods rather than a larger selection, and not as healthy. As an example, I would prefer whole-grain, healthier choice of breads and homemade muffins and remove the waffles and pancakes.

Quiet location, friendly staff.

swimming pool Was nice and relaxing went to the gym. The staff was good . Beds where very comfortable. The breakfast was so good. Would stay again

Would have liked to have a balcony to sit outside.

It was clean and had things of basic needs.

Breakfast was not good. They dont even have regular brewed coffee.

Clean rooms. Comfortable beds. Excellent breakfast. Good pool.

Kind of the middle of nowhere. A hot tub would have been nice.

it was clean and easy to navigate

the beds were a bit too hard for us. but we still slept okay.

very nice

breakfast and bed comfort

the screw in the pool and the area it was in and no cold water in our room

friendly staff, breakfast and clean room

Thermostat didn’t work, light connected to tv so lights had to be on for tv to be on

The only thing good was the breakfast buffet although there was no bacon either day we stayed.

No security door on the building side entrance. Anyone can walk in, did not feel safe. Carpets were old and outdated. Housekeeping did not fixed our beds and tried to say we had valuables on there. No way, was there anything on the beds. I would not leave any valuables exposed. There was also dried up snot on the wall in the bathroom. Took picture and advised the check out Manager on site. We were not given any fresh towels. The view in the back was Industrial site.. kept our curtains closed. All in all, it was a very bad experience and they seemed to rather believe their Housekeeping staff. In this case, they made us feel unimportant and our stay not very welcoming. I would never stay there again. They chose to ignore and not resolve this matter. Don't waste your money staying at this place.. cost almost $400 for 2 night stay.

The food, pool, bed, check out staff

Not enuf towels in room, room cold, wasn’t as fancy as I expected

Breakfast was good I would have liked a turkey bacon as an alternative to pork based bacon

The pool seemed a little chilly for us older folks

location was great for us.

a little short on parking

Super breakfast, many varieties. Good water pressure for the shower. Had a refrigerator in the room to store my leftovers. Beds were comfy.

The bathroom door's lock was malfunction. It can lock if the door is not in closed position. However, once the door is closed, the lock button couldn't be depressed. The pillows were too puffy (high) to my liking. I ended up have to sleep without pillows. Hard to find parking at the front if you returned late at night. We had to park at the back.

well kept

n/a

Breakfast was ho-hum. Somewhat used by our arrival at 9:15am. Staff were friendly & cleanliness was kept.

food