Very convenient location in Tucson walking distance to good shopping and great restaurants

Location was great kitchen staff was great and friendly

Wall Safe didn't work in room......it was showing error codes parking was hard breakfast was ok the view from our room was a porta potty and storage trailers

Location was good

We were told a month prior to our visit that renovations would be completed before we were to arrive. This was not the case and it affected the quality of the breakfast experience. The daily reception was pathetic and the WiFi in the room was not particularly strong. Overall, not worth the money paid for our two night stay.

The breakfast arrangements were haphazard. Coffee on one side, tea on another. Water for tea was mildly warm and not Hot Water. Earlier we used to have eggs to order at an Embassy Suites but here it was very restricted. Breakfast menu was also sized down.

Happy Hour used to be unlimited earlier. Here it was restricted to 2 drinks. Also, the snacks were very limited and hardly appetizing. The food quality needs looking into.

Breakfast was very nice and the room itself - just like the times I've stayed there before - was incredibly clean. This building has one of the best housekeeping teams I've ever seen in any country.

Weeks before we arrived I had requested a nice view for our bday trip but once we checked in we we were looking out onto huge bins of garbage. The patio was right above piles of trash everywhere insight. We were so disappointed that we won't be staying at this hotel any longer, as much as we had liked it in the past. We suspect it's because we had booked by a 3rd party.

The hotel was under construction and should not have been open. Our room was full of paint on the floor as well as smelled of epoxy. I had to write a plug-in just to stay in the room. The toilet seat had chips in it and the bathtub hurt your feet with the new slip guard they added. The breakfast was very small. They were overdone eggs, overdone, sausage, and nothing appealing. They afternoon cocktail hour was limited with just bags of chips. The bartender could only make a few drinks for the money. It was a total rip off. I never received any communication from the hotel staff after my visit. I was told all rooms were the same and all have the same smells so I did not move rooms. I have stayed five times prior and it was a lovely hotel. This time it was horrible. We won’t be going back.

The hotel should not have been open during construction. The hallways were dangerous, and the dust and dirt made me sick. They breakfast and cocktail hour were a total disappointment.

Breakfast

Hot room, but did cool down . Microwave was dirty. Loud construction sounds coming from the room right above us for three hours in the middle of the afternoon on a Sunday. Could not be moved to another room. Front desk said that website should have mentioned that remodeling was in progress. Was not mentioned on Booking.com nor Hilton website. Only one towel at the pool and area very messy. Construction started up again the next morning at 8:15 in the MORNING. Breakfast was good. Tried to get a peaceful morning swim, but there was another area of the motel that was being remodeled. It was visible from the pool and loud. Pool area was still very messy from the night before and one towel. Someone did clean up the area and replenished the towels while we were swimming. Worst stay at my favorite hotel chain and I have stayed at Embassies across the country. We were here a enjoy a nice peaceful stay cation for my wife's birthday but sad to say, this was not to happen.

Excellent customer service and nice kind staff, food and happy hour was amazing, overall view of the place, Amazing, 10 out of 10😆😆😊😊

The water had to shut off from 10am till 4pm, so we couldn't even flush the toilet during that time and when the water came back up, it was cold. Engineered came and fix it, but delayed our schedule to continue our journey by 2 hours, waiting for hot water to come out, other than that, no issues.