Comfortable bed and comforter. Very clean. AC worked wonderfully. Bathrobes we're a delight. Lighting was adjustable from several lamps. Everything indeed looked elegant.

Small pillows. No lotion in bathroom Despenser. Would be nice if there was a foot rest in the shower for women who shave legs. No safety handle in all marble floored shower.

The room was amazing and the little extras

We were pleased we chose this hotel and fortunately found good eateries around us but not next to obvious restaurant choices

Beautiful, clean and great rooms. Staff is also very nice. Great location will stay there again.

nothing

The lobby is beautiful, really nice area to sit and eat breakfast or just chill. The manager is very professional and genuinely seems to care about hotel guests.

I moved rooms 3 times in 3 nights. I have never, ever been one to complain so this was out of the ordinary for me. I was first put in room 209 which is directly behind all of the air conditioning units for the building, overlooking a small alley. This room felt very claustrophobic due to the outlook and I genuinely believe it should have a rate of its own (reduced). However, the room also had a damp odor which was very off-putting, hence, I asked to move. I then moved to a room with the same outlook but higher up, which was fine, however, during the middle of the night, the air con cut out and I woke up in a sweat. The bathroom windows open so was able to get some air, but the street noise and air con noise was not all that enjoyable and I was unable to sleep. I then moved to a much nicer room (I believe it was a King) where there was no smell and the air con worked perfectly. If my experience of my last night was what I experienced for the entirety of my stay, it would have been amazing. I’d recommend avoiding the small queen rooms, even as a solo traveller and opting for the king. I assumed a queen would be sufficient for a solo traveller with only carry on, especially for the price I was paying, but it seems these rooms are the ones with the air con unit/alley way outlook and they are definitely on the smaller size. Otherwise, the manager was fantastic and accommodating when I spoke to her about these issues. She resolved my complaints quickly and was very professional in her communications with me. I did not feel like I was a burden at all. I ate breakfast in the lobby bar twice. The coffee was quite good for American coffee (Australian coffee standards are high, so I’d say this was one of the best coffees I had in my 5 weeks in the states), and the breakfast choices were simple but enjoyable. The location was central but definitely bordering sketchy territory.

Clean ..friendly..beautiful room

I loved everything, starting from the deco to the confortable bedroom. The front desk was very helpful and friendly. I just loved everything.

I life everything just the surrounding of the hotel was so unpleasant due to the homeless and the trash on the streets.

My room was 80 degrees. It was supposed to be a relaxing trip but ended up stressing me more out. My restroom was semi clean. I could see crevices of dirt in the shower, my trash Can had no trash bag.

The rooms were comfortable and the hotel is pretty quiet despite being located in a busy area.

The hotel seemed understaffed and employees unhappy. There is no hotel parking even though it was advertised as such. Amenities were also lacking, given the price.