Location was easy

It wasn’t that upscale for the price we paid almost the same amount of money for a neighboring hotel and it was beautiful this one seemed basic for amount we paid

Elevators operated poorly. No microwave in rooms.

It was a nice luxury looking property. The staff was friendly and nice.

Our tv didn't work and the engineer came to fix it but couldn't. I also stepped on someone else stud earring in the shower.

컨벤션 센터가 근처여서 위치는 좋았음.

샴푸통에 샴푸가 없음 ^^

Everything was nice, I had corner room. The room was clean and spacious. Staff was nice, Everything that we were attending was within walking distance. Property was clean.

I did not like the bed, it was low to the floor. I also did not like that it was only one tv on the first floor that was located near the bar. Also did not like that i could not find a price list for the items on the wet bar.

The location is within walking distance or a short Uber to most attractions. The staff were very friendly and helpful. The corner rooms above the 5th floor have a nice view of the pool and the city.

The A/C wasn’t working in our room and the bathroom shower had a lot of mold in it. We were moved to a SMALLER room with a worse view. The A/C worked and the bathroom was cleaner, but the pillows had a weird stain on them. Also weird sewage smell in the lobby comes and goes.

Location is perfect for shows at the Fillmore

Price, location and comfort.

How long we had to wait for my valid car and weird smell in the lobby.

Space in the room.

Location

They sold my room. Told me my reservation was cancelled but it was not. I gave my confirmation number and everything. Had to quickly rebook room

Location was perfect, all staff members were friendly. Location was clean beds are soft.

The guys in valet are super nice and polite! But valet is sooooo unorganized and slow 😩 I think they need a better system

We liked the location of the hotel and the room was nice.

We didn't like that it took us an hour to valet park. Also, we put in for service to our room in the morning but we did; n't get service until 5 pm.

The property location was great.

The service was horrible. We asked for towels and other amenities several times and didn’t receive them. We couldn’t utilize the television because there was no remote. Maintenance finally showed up on the last day of our stay and that remote didn’t work either.

We loved the stag and service. Food and room with city view was immaculate 10 out of 10 everything. Will be staying again when we return.

Buena ubicacion, habitacion razonable, cama comoda.

un sillon de la habitacion tenia tapi manchado, se veia sucio.

Nice

The bathroom was way too small

Everything

Nothing

Sketchy area, car had hand prints all over the next day even when standing in vallet right in the hotel front driveway

The pool was nice and the bar area

our room wasn't cleaned for a couple of days as the bin wasn't emptied despite being over flowing Also the maid folded up our wet towels and out them back in the bath room There was no where to get Tea to drink ( surprising for an international hotel) The staff didnt give us the alarm call we had asked for

I traveled with my family and the hotel was overbooked. Paid upfront but had to wait for 3 hours with my 6 weeks twins on a cold night until the alternate was arranged. The alternate hotel was also a troublesome experience due to non avilaibilty of parking spaces and had to move between hotels to arrange the parking.

The location near the downtown, a casino, and the waterfront was very convenient. There were several well-known restaurants all within walking distance. The hotel was clean and comfortable. A small convenience store for snacks was available.

There is no full-service restaurant in the hotel -- a little inconvenient, but not a huge issue considering the outstanding restaurants that make New Orleans so wonderful.

Friendly staff

Nothing

I loved the hotel

N/a

Beautifully designed and prepared throughout dining and lounge areas. Breakfast was well made and served. Bed was soft and comfortable which is always a plus and I was greeted each day on the tv as I turned it on 10/10

The minibar in the room cost and I thought minibars was complimentary. I would have preferred a microwave since I had a fridge.

Walking distance to anything I needed to go to. Quiet Staff was great and polite.

Room Service was not up to par. There was food on the floor in our room when we arrived and was never removed in two cleanings. Parking was a little excessive.