Spunkmeyer Chocolate Chip Cookies in afternoon were delicious. Facility was clean and very nice. Location was great.

Only improvement needed is for more staff to speak English. I asked 3 different staff a question and they didn't speak English.

Location

Very old and needing a redo especially the bathroom

Localização, preço, receptividade, limpeza do apto

Cafe da manha,

La habitación de buen tamaño con microonda, maquina de café, frigobar y pequeño lavaplatos. La cama muy cómoda. Ofrecen un desayuno básico pero suficiente considerando la oferta en otros hoteles. Ofrece estacionamiento gratuito.

El aire acondicionado era muy bajito. Los días caluorosos no enfriaba bien.

Very nice, clean, and close by to Disney parks.

Our shower had a curved bar with curtain and our bath was a standard so the shower cover didn’t do anything to prevent water from getting out since it stuck Out further and was curved. Not really a big deal at all. we just used a few towels when we showered.

La ubicación super cerca de los parques, walmart, CVS, IHOP y muchas tiendas más. La atención de todo el personal siempre fue buena. Sabemos que están remodelando y modernizando las habitaciones e instalaciones y creo que aún será mejor. LO RECOMIENDO!! Gracias por todo, volveremos!

Los platos de unicel en el desayuno (Contaminan mucho) ojalá puedan sustituirlos por unos más amigables con el medio ambiente :)

Love the location of this place, it was close to a few gift shops and Walmart was across the street, it was nice that we could get a little grocery.

Wish breakfast had more variety and water!!!

relación precio/calidad ubicación

It was close to Disney and restaurants.

The staff barely speak English or planned like they did not know what you were saying.

Limpeza diária, funcionários muito solícitos e tem transfer para alguns parques da Disney/ Universal.A localização é próxima da Disney e tem outlet, mercado e restaurantes próximos também.

Carpete no quarto e janela que não abria para a ventilação. Deixava o ambiente pesado e com cheiro de mofado.

Location and the staff were a plus 10 in the friendly department. Helpful kind and caring.

The breakfast could be a little better

The customer service was excellent. My family and I arrived late but the room we got had a bad "plant" odor. They didn't hesitate to swap our room. Unfortunately, the next room had a moist, moldish smell so they immediately helped us get into another room and called us to make sure everything was ok. The next day when we got back to our room there was a bad, spoiled smell on our entire floor so, again, they swapped us immediately and compensated some for the inconvenience. The room service was very good and regularly on top of keeping our room in clean and comfortable conditions.

As mentioned with the good things, the odd smells throughout the property was very off-putting. They really need to look into sanitizing/cleansing all of their spaces and AC systems. Also, the elevators are very slow. It takes way too long for the elevator to reach each floor and finally open the door.

breakfast is good, the pool is clean.

the room is too wet, it was uncomfortable

Good service at the front desk, the cookies from 4:00 to 7:00 is a great touch. Breakfast was good.

The room 404 had an awful smell and the carpets are stained like someone threw up or they had to clean after a pet. At first I thought the smell was going to go away but it didn’t… it gave me a headache. It was only one night and I just wanted to be the morning to leave…

Breakfast was spectacular. The structural design is great.

Lighting. There are lots of switch buttons to turn on.

Good services

Good

everything and LEO was the BOMB!!!!

easy access to highway and parks

great location staff was amazing but room was extremely dirty

cleanliness, the toilet eww had tons of mold the shower also was very dirty had to clean myself to even use it. floor in bathroom appeared to never been mopped based on the floor towel used to get out of the shower it was black after using on floor.

The convenience of having breakfast available was great. However, the eggs were undercooked on most days. It would be good to add some ham or bacon to the menu instead of sausage which was offered daily. It would also be nice to have some gluten free options and sugar free jelly/jam. The staff was very nice! Every staff member in our passing spoke to us and wished us a good day. Favi, front desk, was super friendly at check in and answered all of our questions. The warm cookies every day was a nice touch. The lobby was very clean and smelled clean and we loved that they have quiet hours from 9pm-7am!!!! Guests were very considerate as well.

There seem to be a lot of moisture in our room. We were there from Sunday - Friday and on most days if we didn't keep our suitcases closed our clothes felt a little damp and there was a smell in the room.

Nothing

It’s hard to find the entrance. It was set way back in away from the Main Street lights Surroundings were not well manicured. The building showed no lights of other customers in the rooms and one side of the parking when we are looking for a well lit parking spot there windows where the curtains look to be hanging off the curtain rod. Overall, it looks like an uninviting unsafe place to stay.

I liked the breakfast it was very good the rooms were good

When we arrived after making our booking 6 months ago and paying for it when we were checking in they told me they were fully booked and i would have yo go elsewhere after standing my ground and explaining i had booked and paid for many months ago after an anxious wait they finally got us a room not good enough