The front desk staff at night was extremely friendly and pleasant. We were able to park right in front of our room. I am glad I did not upgrade to the "lake view" rooms. There did not appear to be any view of a lake, I could be wrong, but I did not see one at night. There was a view of the swimming pool on the lake view side. Don't waste your money. We stayed only one night; we drove down from Ocala to catch a morning flight from MCO. The airport is about 20 miles away, it took 45 minutes to get to the airport at 7:15AM in the morning. I had no problem catching my plane. Looks like they had a decent breakfast, we paid for it, but did not get to have any because of our flight. Breakfast is served starting at 7AM. The location seemed good if you like to be near lots of restaurants, shopping, and enjoy highway noise.

Room smelled bad like chemicals. The stink was overwhelming, and seemed like they were covering something up. A/C needed to be cleaned as well. I guess they care more about appearing to care about Covid then a real threat like legionaries' disease... breath in at your own risk. The Door did not close all the way and light poured in all night. Street noise was very loud, heard sirens all night. Bathroom was very small, and toilet was super short. My husband is 6' 6" and found the bathroom to be very tight and the seat way too low. Check-in process was very strange, could have been streamlined. Still doing COVID precautions, over kill and poor housekeeping service overall. Housekeeping only available a couple of days a week. Are they afraid of guests or are they just pinching pennies and downsizing the staff. who knows... not for me. Next time we will get an AirBnB instead and support a local homeowner.

Günstig und nah an Disney World gelegen.

Nicht besonders sauber, teilweise heruntergekommen und nachts etwas laut. Das Frühstück war dürftig. Die Rühreier würde ich vermeiden, da diese mich nach einer halben Stunde bereits wieder verließen.

Breakfast was good.wish they would add bacon. However they were out of yogurt the 4 days we were there.

Double beds are too small and that they don't provide housekeeping services everyday. Only certain days.

Acomodação típica dos EUA, chão de carpete para, duas camas queen bem macias. Lençóis limpos, toalhas também, quarto organizado e bem limpo.

O Café da manhã é bem simples, mas eu que sou de comer pão com ovo e tomar café puro me atendeu super bem

Staff, good location.

Rooms had a bad smell the whole time we were there. There were cockroaches in the room. The staff was nice and friendly and prepared another room but we didn’t have time nor the energy to move everything as we were too excited for Disney. I didn’t sleep well because of the smell and bugs.

Have stayed here previously a couple of times. Bagels were offered for breakfast and powdered hot chocolate. It seems like less quality and number of items are offered

I think you should clean the carpets in the rooms more frequently.

Nothing! Not being able to find the room (for over 10 minutes) and the interaction with the front desk clerk, was not a good start to our stay. Instead of being given a different room upon request, someone was called down to walk us to the room that was originally given.

The layout is not the best, we could not find our room. The instructions given and the map were not accurate. Room numbers on the wall not visible due to poor lighting. Staff present at front desk was not very polite and did not accommodate us when we requested a different room. Room was not that clean, bugs found in the bathroom, water was stopped up in tub/sink and there was no signal for the tv.

Ubicación seguridad limpieza

Hubo un dia que no tenían desayuno ya que indicaron que el proveedor no había llegado , eso no debería pasar tomando en cuenta que el lugar estaba lleno

hola en general el hotel sirve para ir a los parques. nosotras disfrutamos un dia de pileta que estuvo muy bien.

deberían tener mejor horarios de traslados a los parques. el primero comenzaba a las 10.45 cuando los parques inician a las 9 con lo cual perdías casi 2 horas,

La ubicación del hotel es perfecta. Adicional tiene desayuno incluido.

La ubicacion

No hacen limpieza, No contestan el telefono Desayuno pesimo no habia fruta ni servilletas

Nada

Nada es pésimo

Great breakfast, friendly staff and nice pool.

Limpieza

Nada

Breakfast and area were great

Location.

The room was having little ants.

The staff and the location and the breakfast!!

They didn't vacuum the floor on the inside of the bed. I can smell the dust at night. The swimming pool and facilities were not maintained properly. But other than these, we loved everything else. It's a very good value and the breakfast was really yummy!

The staff was very nice and helpful.

The room was very smelly. It was close to the highway, the window was not sound proofing, so the noise was so loud that I didn't get any sleep. The drainage was blocked and the faucet was spraying water everywhere.

Breakfast cleanliness hospitable

Always trying to clean the room when I'm trying to sleep

-really good location -nice breakfast (only from 7 to 10am even if the shuttle leaves at 7:15am) - but you can’t take anything away -good price/quality

-really noisy, you hear everything from the TV of the neighbor to their AC -breakfast was globally good except the juices which are really only sugar so not good at all -if you are booking it for the shuttles for the parcs, look at the schedules picture below because they have only 1 shuttle in the morning and one in the evening but not for all parc (animal kingdom doesn’t have a shuttle) and the shuttles are really late in the morning when the parcs are opening earlier - consider Uber for ~$15/way or your own car for $25 by day instead

It was easy access there was breakfast included it was quiet

Pool had no shade.there was trouble with TV went out several times.only 1 disabled space near our room and vehicle without disabled was parked there Forced to park further away From our room.

It was clean, and they gave me a safe Box that I requested.

You must have breakfast ready at 6am because shuttle for sea world comes early and I couldn't take breakfast.

The hotel was good; everything as on the photos

it is convenient for me and my lady friend

my lady friend wasn’t too impressed when she got to her room I went to the front desk to see if I could ask the agent a question she was on the phone and she didn’t even stop to say. “I’m sorry give me a moment I’ll be with you in a second” she just kept talking, and I basically said to myself wow no professionalism? the breakfast was OK

I appreciated the friendly staff and prompt house keeping during the day. It was a very nice touch.

I didn’t like how the lights in my room didn’t work on one of the nights we were there.

Very bad maintenance and cleanliness, mattress was awfully old and with bugs in the room. One day was not cleaned the room without reason

Somebody stole my phone from room. Nobady cared.