All staff I dealt with at Carolinian were polite and helpful. We had an issue with our door code on check-in. The front desk contacted the maintenance staff and asked them to standby, and generated a new code. I returned to the door with the code, which worked, but maintenance was also getting off the elevator behind me to check in and make sure everything was okay. The room was clean and comfortable. The beds were a little firmer than my wife and I are used to, but that is an issue of preference. The side pool and lazy river were heated, not exceptionally warm, but plenty enough to swim comfortably in ~70 degree weather. Parking was a little hectic, especially near the 10 AM checkout period. The extra amenities added were a welcome bonus. Breakfast at Magnolia's was very good both mornings of our stay and my girls enjoyed the free round of mini golf across the street. I would definitely stay here again.

I have no true gripes about this stay that are any fault of the business. When I arrived, someone dropped or threw a full can of beer on the ground and it exploded everywhere, including on me. It seemed like there were a good deal of spring breakers in the area. Again, that's no fault of the hotel whatsoever. I am very satisfied with our stay here.

We left before we actually walked in the door.

Security, Parking, Treatment from Staff

Location

Having to type in a code to get into the room

The beach view. The pool was ok kids loved that. The breakfast for a free buffet was pretty good. I also like how we were able to rent dvd for free and watch them in our room through their machine at the hotel.

The employees were ok. The room was not the cleanest but soon as I said something on the app I booked with they called and had them clean it. My code for the room at first didn’t even work either after a long drive and ready to go to bed had to go back down and have them fix it. Went and explained why and if I could get a bag as I forgot one for the wet bathing suits to go home in, the employee was rude and said I didn’t need to know why. But for a few night stay was ok.

Need daily trash pickup and extra trash bags

The room was nice and clean. The indoor pool was heated. located right on the beach. Free breakfast buffet across the street.

Very clean and peaceful

Missing shower curtain and keyless entry was a pain.

The location of the hotel and the breakfast.

The people that was at the front desk the bathroom door wouldn't close all the way there was sheetrock dust all in the shower the bathroom fan cover was laying on the sink with an outlet cover. And when I checked in the women at the desk wouldn't let me because the card I used to book the room wasn't in my name it was in the business name

The view was amazing of the Ocean, Sunrises and Sunsets

The mattress were horrible. I had a lamp that didn't work and the plug and either did my DVD player. My toilet went out of order and had to request maintenance. Bed and bathroom had long brunette hair in it🤢 The hinges on the bathroom door was super rusty

No breakfast options on site .. it would've been nice to have coffee, cereal, fruit in the lobby instead of walking across the road to a restaurant that was quite crowded.

The front desk staff was wonderful and very knowledgeable about the area. Lauren is exceptional!!

Clean room and breakfast

Wifi

Confort des lits. Localisation stratégique. Grandeur de la suite King avec 2 chambre fermée. Magnifique vue sur la mer. Piscine chauffée.

Décoration vintage démodée.

It was hr great

Warmer weather and a few more restaurants open

It was amazing place with an incredible view.

Check out time to early

It was quiet, it was nice and clean and love the breakfast buffet

Didn’t like that the pool area was all outside

very clean and the view was lovely!

the fact it said inside pool but it wasn’t inside! then didn’t have any pots or pans in room!

We love that we can get an oceanfront room at the remarkable price and it was right in the heart of Myrtle Beach.

Check out time was our only issue. Most hotels give you a 11:00 a.m. or 12:00 noon check out. The Carolinian requires that you check out at 10:00 a.m. which is a bit early.

We loved the oven front view from our balcony

Small bathroom

Breakfast at the Magnolia Buffet was outstanding. It was the best part of my stay.

Front Desk Personnel, location of room, room was not clean, customer satisfaction throughout the company doesn't seem to be important.

Almost everything

The door code was challenging, it opened the door on the first try once, otherwise it would take several attempts to get it to unlock.

Room was overlooking the ocean with balcony and convenience of beach.

Bathroom could of use grab bars in shower, baseboards were dusty, bathroom door and baseboards were dusty. Kitchen was nicely redone but cabinets doors need to be redone. Bed mattress was uncomfortable and pillows seemed old. Musty smell in hallway. Hot tub out of order

View,beach being close, the pools, location

Wish they offered to clean the room, no ammenities offered.

Everything the breakfast and the room

The front desk host was rude

It was nice, clean location was perfect

I’ll never stay in Myrtle Beach again. Price shown per night on website more than doubled for BS fees!!$680.00 for two nights is ridiculous and a rip off!! I’m gonna call the commerce dept in Myrtle beach and complain. I’ll find somewhere else to spend my next getaway!!

good attention and very nice view, I recommend it to my friends

Good

Everyone was really nice. Room nice and breakfast was excellent

The patio was not as clean as it could have been.