Location.

The staff member who greeted us at 10 pm at night... wasnt helpful overcharged our bond and wasnt even interested in talking about the bond amount charged or the upgrade he promoted. Really disappointing.

Location was great. they cleaned the room well. and the staff was polite and helpful where they could be. the room wasnt too small like many NYC rooms.

no breakfast. store downstairs was doub/triple priced for most stuff. A whole bunch of dodgy extra fees were charged after I already booked and "paid" for the room. gym was under construction. fountains were dry. bar never opened until the last day we were there.

The location was excellent.

Expensive breakfast. Very expensive.

La ubicación del Hotel.

La disposición del toilet. Acompaño con foto. Debió estar por lo menos un poco más distanciado de la pileta. (No he podido desdichadamente añadir la foto que deseaba exponer para probar lo que afirmo.

Location

The room was nice overall. Quiet. The fitness center was good.

The room had stains on the furniture, not sure it was clean. The shower was not working properly, handle was messed up and the hot water was hard to find. For the price, i expected more. The bar and grill only opened at 5:00 pm on Friday, so could not get an afternoon meal after travel, had to leave the site.

Very Nice in Midtown. Grand Central. Very Close !

alot of people in midtown , taxi to expensive, very noise

Walking distance for site seeing

Paying that much for valet parking and we still needed to pickup the car somewhere else

La posizione fantastica

La hall . Buia e scomoda

We didn’t eat breakfast there

Bathroom was really small

Clean

Sheets were scratchy

Localização

Atendimento pessimo por parte da recepção. Funcionarios hostis e conversam com descaso e ironia. A acomodação esta destruida. O quarto fede mofo e suor. Em um dos quartos nao tinha chuveiro, so uma mangueirinha. Um dos quartos fica em frente a saida dos elevadores de serviço, todos os dias acordávamos com conversas altas e gritos entre eles.Quando solicitei um quarto que nao estivesse fedendo e que tivesse um chuveiro normal, o atendente da recepção sugeriu trocar mediante um acrescimo na diaria. O Grand Hyatt at Grand Central, sempre foi nossa escolha desde 2011, qual foi nossa surpresa com o passamos por la desta vez. A rede Hyatt sempre foi pra mim e minha familia uma escolha segura de hospedagem. Nao mais.

Nothing. Nothing. Nothing.

Everything. Tired shabby rooms. Lazy staff. No room service. No mini bar despite this being in your facilities list.

Location

- Plugs not working in sofa and side of bed - Loudness can hear everything I’m happening in the hallway - light switch pad not working

Excellent Fitness centre, hotel location, easy key card drop-off and checkout (via Hyatt email)

The noise level use of the ice machine heard from the room.

Ubicación

Temperatura y entrega de elementos de aseo

Die Atmosphäre war super

Wir hatten ein Zimmer mit Stadtblick , leide das Fenster total dreckig und das Föhn und die Steckdose funktionierte nicht,

Great location and clean.

The beds were very uncomfortable. Difficult to sleep and woke up with back pain every morning. The showers should have mats as the bathtub is very slippery. My son slipped and fell during his shower and I slipped and fell during my shower.

The location

The room was fine. One floor below the Fitness Center. Great Location. Breakfast at Zucker's kosher bagels, Lexington Ave @ 41st St. Also at Le Pain Quotidion, pan-baked omelette. it would be nice if the hotel had its own coffee shop or dining hall that serves breakfast; I was not aware of any such facililty on the property.

The shower has a clumsy square nozzle and lacks a shower hose nozzle to spray onself. Also, it takes a very strong pull to start the water with the shower valve. The quickie shop in the hotal lobby is way overpriced and they won't honor the $15 credit after you check out.

Cockroach in the hallway of hotel reception. I was also told my booking.com payment was the full payment then I was made to pay an additional 229 dollars on top of that unexpectedly.

Excelente ubicación junto a la Grand Central Terminal y totalmente en el centro de Manhattan, a una calle de Bryant Park y a una calle del mirador Summit.

Todo me gustó.

Nice people! Clean, comfortable room, great location. I felt safe there.

Only how much it cost- though I get it that it’s NYC in Christmas season.

Las habitaciones eran grandes.

La limpieza era muy deficiente. La ubicación cerca de la estación por lo que había gente muy rara y vendiendo, consumiendo sustancias.

Good location,good staff, market place in lobby we’re very positive aspects. The beds were comfortable and the rooms were quiet. The size of the bedrooms and bathrooms was good.

There was a closet with a low rail for hanging jackets but there was no place for hanging our coats! The bathroom was a real design disaster. Highest level of shower placement was low. Toilet paper holder not well placed, faucets positioned right under an overhanging shelf. The toilet lid had to be lowered in order to flush the toilet. The soft touch lighting was not easy to manage. The refrigerator had not been leveled so was rocky.

Die Lage das Frühstück und die sehr schöne Lobby mit vielen Fahrstühlen.

Langsames Personal im Market, überteuertes Frühstück. Allgemein nicht ganz so freundliches Personal. Erbärmlicher Gym.

the hotel needs a lot of improvement, about confort,and quality of service

rooms without confort, instalations old and not propely cared,poor sound insolation beetween hall to rooms

Location

Some of the staff are just too lazy to work or they’re just were forced to do the job

the room is perfect for what I was looking for- a good professional stay at this location

Super rapport qualité prix emplacement parfait

Perfect location next to GCS! The hotel was very nice, the room was fantastic!

The only neg observation was the windows in the bar/dining room were very dirty.