The location was great and breakfast was better than most. The garage was in the basement which was good as I watched drug dealing near the station !

Was disappointed didn’t get a park view yet the hotel wasn’t busy at all.

The Female Young African American clerk went above and beyond to get my reservation honored with an exceptional view and cleanliness. Thumbs up girl❤️👍

The smell of the hotel very outdated and ancient smells

Need to fix entry to underground parking-should not need to rely on front desk to admit someone-use either room card or a code.

friendly staff

not as nice as receives made it out to be. pretty dated and dingy.

breakfast not bad

parking lot is not that accessible, the room is so small

nothing

fridge was broken and rhe whole heating system was broken. we wede freezing all night.

All was acceptable.

Why there's no additional discounts like Senior's Citizens and Veterans.

One of the only good things was the location, and it was easy to find.

The parking lot is very accessible for everyone, and kind of sketchy. There was constant people driving in and out in tinted out loud cars and some random scooters, which caught me off guard tbh. The beds were beyond uncomfortable. It seemed like the housekeepers just sprayed some lemon cleaner in the heater/AC, couldn’t even have it on because the lemon scent was so heavy you could taste it when the air was blowing. The bathrooms were hardly clean, and the front desk women was beyond rude. The breakfast was very “normal”, no hotel breakfast seems to be good and this one lived up to that.

it’s closeness to the XL Center

hmmm- let’s see… lack of security, homeless people accosting me on the way in- hotel guests smoking pot in the check in area of the parking lot, only one working elevator for 8 floors…but my favorite was my door being banged on at 9:40am when check out was NOON! not only did housekeeping keep knocking - they keyed the door when we didn’t answer - so great - thanks for waking us up !

location,view and breakfast

overall ok

perfect location

Room - good, Location very good for walking and seeing the Capital building. Breakfast OK but there was no fruit.

Met our expectations. Although no smoking, elevator had a smokey smell like marajaunta (sorry for the spelling) every time we used the elevator.

the location was excellent

one of the elevators was out of order and it was a disaster! too many people trying to use just one!

good

nice

Had to pay a ticket for $45 for parking in the handicap spot and I had a handicap sticker makes no sense

great view and good price

needs updating

The property does have an excellent view of the state, capitol building and Bushnell park

there is serious damage to the interior from leaking windows that have caused bubbling paint. Cracked pedestal sink. Whole hotel had overuse of fragrance to cover something. Too strong to stay in the gym. odor of smoking in the night on smoke-free floor. .Shower curtain had an odd stain. Proximity to bus stand and train station made even the quieter rooms noisy.