Clean and comfortable room.

There was a surprise $25 destination fee we had to pay upon arrival. I already paid a $25 resort fee when I booked the hotel on booking.com. Surprise fees and unnecessary fees always suck.

Acomodação limpa, confortável, banheiro ok, como descrito.

Eu fiz a reserva para um quarto com duas camas de solteiro com café incluso. Quando chegamos só tinha cama de casal, um stress para mudar. Sobre o café da manhã, disseram que estava incluso, depois colocaram na conta. Se não víssemos e pedíssemos para tirar, teriam cobrado.

that the room was super clean and had lots of room.

I really can't think about what I didn't like if I'm being honest.

To get to the convention center, is very close, about 5 minutes walking. Located downtown, is close to the Union Station and other important icons such as the court house or the Senate.

The hotel charged us 100 USD / per person for a deposit that they should have told us at the check-in, but they didn't, and in the end, they insisted that they had done it.

Clean and friendly staff

The pillows were too soft for my neck. Noise from outside. City construction going on.

Nice feel to the hotel, pleasant rooms

3 cockroaches in our bathroom, blood stains on the pillow case. Reception’s reaction “oh”.

Location

I spent there 3 days and they never clean the room or at least change the towels. I paid a good amount for this stay including the use of the pool and it was closed, however I paid the same amount.

The woman who worked the Night Shift at the check in desk was awful to us. My friend didn’t know she had to notify her bank that she was in another state and her card wasn’t going through. The woman didn’t want to give us any other options to help us, because the only other option was to sleep in our vehicle until the next morning when we could call my friends bank. Luckily I asked for the manager and she stepped in and helped us. I’m grateful for the manager considering we’re young women and we’re worried we weren’t going to be without a place to sleep. It was a very scary thought to think that we’d be stranded in another state with nowhere to sleep.