Location, noise, comfort

The location, swimming pool and room were great. The price was very competitive for a week stay.

It was noisy (AC and firehouse on the next block)

Location was great for our plans.

Close to restaurants, shopping, events

I was not told my room would only be clean when ask, the next day when it was not clean so told staff l wanted my room clean every day which was not done 3 different days even after my request. Also a clock in room could be good.

Location

Bit loud

Location was perfect

It is too noisy. Its like living on the streets of chicago. We arrived very late due to delays and we were told that there is no room and we should have called them. Almost leaving us on the street in the middle of the night. In the end we got a room but being solution oriented was not an immediate asset of the staff.

Location room cleanliness

No breakfast but plenty of options outside

Location

Balcony hours

Location was good

Rooms could be cleaner, especially the bathtub.

Nice rooms. Nice location. Friendly staff

The sewer gas smell in the room

Location is very good, close to river and city center. It is also convenient to order Uber or go for dinner. The room structure is also good. Bed is comfortable. Coffee and machine is provided.

But the room cleaning service is very confusing. I don't want the room cleaning and told receptionist. However, the cleaning staff still got in my room and threw away my personal towel. It is very bad experience. I am very angry of this.

Location was great.

Expensive. But it was also a busy weekend in Chicago and everyplace was booked solid.

couldn't check in until after 4

The neighborhood and location was central. Staff were ok

The service was not what I expected after paying so much for a night. You have to tell them to have your room cleaned every day.

i was really happy with the location. it was right by the venue we came to town for and was super accessible by foot. we also had late night cravings and having two 7-elevens and a subway closeby were awesome

there was a little weirdness with the tvs and the fridge when we got there, but that was resolved quickly. also, for whatever reason, our room didnt have body wash in the shower, but i imagine that was an oversight

The breakfast was good

The hotel was very quiet

Valet was the same price rather you were a guest or patron

Everything, location room view

Nothing