If you don't book this Hilton hotel directly through the hotel's webpage you can not check in online. So do not expect to get your favourite room. You can not even get 1 bottle of free water if you don`t book your room directly and give your Hilton member number. If you are a member but you booked your room through booking.com, your memebership means nothing.

If you don`t book directly and you are not a member you don't get some of the benefits. It felt like second class.

I had a wonderful stay! The beds and the soundproof room were addictive ❤️

I wish I could afford it more often!

موقع الفندق ممتاز جدا ووسط المدينة و ضمن الشارع الرئيسي و قريب من جميع المعالم الرئيسية في شيكاجو

سعر الفندق مبالغ به

The spa was lovely -- though you have to prepay, and watch out they add a 20% service charge. They did tell me they had done it and were very gracious about removing it. I then paid the treaters (massage, facial etc.,) directly.

The breakfast was awful. You need a coupon (I had prepaid). And the desk may forget to give it. They have two coupons one for $18 and one for $20. Then it's a third party -- a lovely little restaurant on the ground floor. Great menu. They insisted I sit right next to other people (ie, they were very conscious of mot losing settings and were not going to "waste" a table on me, so I got the bench + a teensy table) The staff was miserable; coffee gets poured before you see the price (with tax $5), and the coupon buys NOTHING. Unless you want to add $$. But I prepaid for breakfast! The waiter refused to help me figure out the "real" price of items (with taxes) because I did not want to pay extra. He kept on trying to push the fruit cup.... Then I had to beg for refills, although everyone around me was getting refills (and for $5, the coffee was not worth it.) I ended up with eggs and toast, which were not what I wanted (two side dishes totaling $12), and they still got a deal because I couldn't maximize my remaining $15 (the balance to use after coffee). When I said something at checkout, the reception was not unaware of the issue. The

La ubicación e instalaciones

El colchón no mucho

Chambre très agréable , propre et confortables. Chambres spacieuses. environnement superbe , proche de tout . les bars sont très agréables

la connexion WIFI saute tout le temps

Located close to shopping, restaurants and park. The views from the room were beautiful. Staff was accommodating and friendly. Three great restaurants there at the hotel. The spa was amazing.

La vista y la ubicación son espectaculares.El personal muy amable

Nos cambiamos de una habitación por ruido de la calle y porque no servia la persiana del baño