Very comforting got me in for 2nd night and very convenient location. Asked for coffee at 900pm got a fresh pot. Thanks...

Out of eggs for breakfast went elsewhere..

Overall, the hotel was nice. Updated and clean. The sofa and trundle beds in the room were a nice feature. Great downtown location with fun city views. Also very wakable.

The pool is tiny!! Pictures make it seem much larger than reality. Hot tub was warm at best! The additional beds did not have bedding unless requested.

The breakfast had some nice offerings.

Breakfast items kept needing to be replenished. First room wasn’t as clean as it should have been, and then the second room was worse. Had to have it vacuumed while we waited. Request for upper level room was initially ignored. With all of these issues and more our request for some sort of credit was denied—that’s poor customer service. We were very disappointed in this property.

The location.

The gentleman that was everything but a gentleman was unprofessional, rude and unqualified to work with the public! Towels and sheets had stains, dust on the floors, NOT IMPRESSED!

nice employees

beds - fairly comfortable

location

some employees not real friendly

Nothing.

Not very clean for the price and it had an odor.

The facility was clean, and the room was spacious! Will stay again.

We requested an early arrival, so they gave us the handicapped room! When we got to the room and noticed we went to the front desk and after lots of discussion they agreed to give us the room we originally had booked. Very frustrating 😕

Great

There was a snow storm and we were there for the weekend so bought bread and meat but your refrigerator don't stay on all the time so we lost 30$ worth of meat

The beds are very comfortable

Lack of vending machines, terrible coffee

Location for appointments at St. Mary's was the reason we stayed here and it couldn't have worked out better.Nice room.Very friendly staff.

Hot tub closed for maintenance.

Nice size room, comfortable bed and close to the Mayo clinic.

Towels were dirty

location, breakfast , size of rooms

needs updating . weekday breakfast longer.

Breakfast was good coffee never hot

The help was sloppy asked for coffee gave us wrong kind shower curtain half up nobody ever at desk

excellent assortment of tea plus coffee available at front desk

free parking is a challenge space wise no fresh fruit breakfast when attempting to get reservation by phone I was told to call back, she was attending to a current guest

Breakfast was good. Loved the size of the room. All staff were very polite and helpful.

Assistance bar in shower almost came out of the wall. $20 up charge for incidentals should have been explained at check in. And it still has not been removed. I will have to contact the hotel today to get confirmation that’s account will be credited back the $20